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General inquiries

For SMART support assistance, please complete the contact form below.

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SMART Projector Service Acceptance Form

SMART's projector service includes an advanced replacement model for specific projectors. The advanced replacement model provides you with a working replacement projector within a reasonable time frame. SMART's timeframe on this program is from the time you accept these terms and conditions, SMART will ship you a replacement projector within 24 hours.

This program is subject to availability of replacement projectors. In the event supply is limited, customers agree that defective projectors will be processed via a return for repair model only and no replacement projector will be provided.

  • Projectors must be under warranty.
  • Customer agrees to return their defective projector to the defined SMART repair centers as per supplied shipping instructions within 20 business days.
SMART Technologies is a leading provider of technology solutions that enable inspired collaboration in schools and workplaces around the world by turning group work into a highly interactive, engaging and productive experience. SMART delivers an integrated solution of hardware, software and services designed for superior performance and ease of use, and remains a world leader in interactive displays.
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