Support

Get SMART Support

Choose the support option that best meets your needs. Use the dropdown list to find SMART's contact information for your country, or submit a question directly to the support teams.

Contact information

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Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET

Phone: 00.1.866.518.6791 or 00.1.403.228.5940

Hours of operation:

  • English – Monday–Friday, 8 a.m.–5 p.m. MST
  • French – Monday–Friday, 8 a.m.–5 p.m. MST
 Phone: 0011.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
 Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
  • German – Monday–Friday, 8 a.m.–5 p.m. CET
 Phone: 0021.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 5 a.m.–6 p.m. MST
  • French – Monday–Friday, 5 a.m.–6 p.m. MST

Phone: Toll free 1.866.518.6791 or 1.403.228.5940
Fax:     1.403.806.1256

Hours of operation and languages currently supported:

  • English – Monday–Friday, 6 a.m.–6 p.m. MST
  • French – Monday–Friday, 6 a.m.–6 p.m. MST

Phone: 00.1.866.518.6791 or 00.1.403.228.5940

Hours of operation:

  • English – Monday–Friday, 8 a.m.–5 p.m. MST
  • French – Monday–Friday, 8 a.m.–5 p.m. MST
Phone: 00.800.4563.2100

Hours of operation and languages currently supported for international customers:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
  • German – Monday–Friday, 8 a.m.–5 p.m. CET
Phone: +1.866.518.6791 or +1.403.228.5940
*Note: '+' means dial international call prefix first

Hours of operation:

  • English – Monday–Friday, 8 a.m.–5 p.m. MST
  • French – Monday–Friday, 8 a.m.–5 p.m. MST

Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • German – Monday–Friday, 8 a.m.–5 p.m. CET
Phone: 00.800.4563.2100

Hours of operation and languages currently supported for international customers:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
  • German – Monday–Friday, 8 a.m.–5 p.m. CET
Phone: 00.800.4563.2100

Hours of operation:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 9 a.m.–6 p.m. CET
Phone: 00.800.4563.2100

Hours of operation

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • German – Monday–Friday, 9 a.m.–6 p.m. CET

Phone: 00.800.161.2.204.7885

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET

Phone: 00.1.800.948378

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
  • German – Monday–Friday, 8 a.m.–5 p.m. CET

Phone: 001.800.514.7885

Hours of operation and languages currently supported:

  • English – Monday–Friday, 6 a.m.–6 p.m. MST

Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
Phone: 00.800.4563.2100

Hours of operation and languages currently supported for international customers:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
  • German – Monday–Friday, 8 a.m.–5 p.m. CET
Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
Phone: 00.800.4563.2100

Hours of operation and languages currently supported for international customers:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
  • German – Monday–Friday, 8 a.m.–5 p.m. CET

Phone: 00.1.866.518.6791 or 00.1.403.228.5940

Hours of operation:

  • English – Monday–Friday, 8 a.m.–5 p.m. MST
  • French – Monday–Friday, 8 a.m.–5 p.m. MST
Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT

Phone: 8 Pause 10 *.800.4563.2100

Hours of operation and languages currently supported for international customers:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
  • German – Monday–Friday, 8 a.m.–5 p.m. CET

Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
Phone: +800.4563.2100
*Note: '+' means dial international call prefix first

Hours of operation:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT

Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
Phone: 00.800.4563.2100

Hours of operation and languages currently supported for international customers:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
  • German – Monday–Friday, 8 a.m.–5 p.m. CET
Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
  • German – Monday–Friday, 8 a.m.–5 p.m. CET

Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET

Phone: 00.800.14.204.7885

Hours of operation and languages currently supported for international customers:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
  • German – Monday–Friday, 8 a.m.–5 p.m. CET
Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT

Phone: Toll free 1.866.518.6791 or 1.403.228.5940
Fax:     1.403.806.1256

Hours of operation:
English – Monday–Friday, 6 a.m.–6 p.m. MST

Web support

Submit an email question to the support teams.

Support team

Inquiry description

Projector support

  • Troubleshooting of projector issues for SMART products
  • Detailed product questions of a technical nature

Interactive whiteboard support

  • Troubleshooting of interactive whiteboard issues
  • Detailed product questions of a technical nature

Other hardware support

  • Troubleshooting of hardware issues for SMART products
  • Detailed product questions of a technical nature
SMART Notebook software and SMART Meeting Pro Software support
  • Troubleshooting of SMART Notebook or Meeting Pro software issues
  • Detailed product questions of a technical nature
Other SMART software support
  • Troubleshooting of software issues for SMART products
  • Detailed product questions of a technical nature
Service parts
  • Inquiries about service parts or parts pricing that do not require troubleshooting
  • Product part numbers
Product return
  • Inquiries about missing product from original order, miss-ordered or miss-shipped product, damaged in transit or concealed damages
  • Inquiries about spare parts pool replacement
Training and professional development
  • Inquiries about training related services, onsite training, training events and pricing
  • Find a certified trainer
Business technical support
  • Troubleshooting of issues for SMART business products
  • Detailed product questions of a technical nature

General inquiries

  • Inquiries related to available products, pricing, services available, and where to buy
  • All general questions