SMART Technologies ULC Privacy Policy

Privacy Policy

The following information explains the policy of SMART Technologies ULC (together with its subsidiaries, collectively "SMART") regarding the collection, use and disclosure of your personal information.

SMART collects and uses personal information in order to: (i) respond to queries or requests from you; (ii) process orders from you; (iii) conduct market research and track sales data; (iv) understand your needs and preferences; (v) develop, enhance, market and provide products and services; (vi) personalize and facilitate the ease and efficiency of your visit to SMART's Web site; (vii) administer and discharge SMART's obligations in relation to any agreement you have with us; (viii) manage and develop our business and operations; and (ix) meet legal requirements.

Collecting, Protecting and Using "Personal Information"

Except as set out in this privacy policy, we will not disclose your personal information without your consent unless we are legally required or entitled to do so. Personal information may be collected directly from you or from third parties. This information may be collected in person, over the telephone, through the mail, or over the Internet. When SMART collects personal information from you, we will explain how we intend to use it, will collect only what we believe is reasonably necessary to meet those purposes, and will not use or disclose it for other unrelated purposes without your consent, unless legally required or entitled to do so. As an example, SMART may collect personal information (i) when you register to receive personalized information on its website or from SMART Customer Service; (ii) to gain entry into one of SMART's secure sites; and (iii) to enter one of SMART's promotions.

SMART may share your personal information with third parties, such as channel partners, service providers or other organizations (i) where the third party or SMART has your consent; (ii) where legally required or entitled to do so; (iii) where the third party is acting as our agent, contractor or service provider and has agreed to handle your personal information in confidence and in accordance with applicable laws; and (iv) where business mergers, divestments or acquisitions are involved. For example, when you register for certain sales promotions, SMART may share your personal information with a SMART channel partner that it feels can help meet your needs.

Security

SMART's business processes will be designed and applied to appropriately safeguard your personal information, having regard to the sensitivity and use of that information.

If you don't want your personal information disclosed to others, or if you would like to be removed from any of SMART's subscription lists, please email info@smarttech.com. SMART will not sell or rent your personal information to any other organization without your explicit permission.

Access to "Personal Information"

We aim to keep your personal information as accurate as possible. If you would like more information about SMART's privacy practices or would like to request access to or update your personal information, please contact:

Privacy Officer
privacy@smarttech.com

SMART respects the concerns of individuals regarding their personal information, and will respond within a reasonable timeframe and within the time required by law.

What is "Personal Information"?

Personal information means information about an individual (i.e name, home address, resume information, financial information, health information, photographs, age, marital status, religion etc).

In compliance with applicable laws, SMART's Privacy Policy is not intended to and does not apply to:

• the collection, use or disclosure of personal information for personal, domestic, artistic, literary or journalistic purposes; or
• the collection, use or disclosure of "business contact information" (i.e. an individual's name, position name or title, business telephone number, business address, business e-mail, business fax number and other similar business information) for the purpose of contacting an individual in their business capacity.

IP Addresses

SMART collects IP addresses for system administration and internal tracking. When you visit SMART's website, our servers log the IP (internet protocol) address, length of each visit, number of requests per visit, operating system and browser type. SMART does not link this information to any personal information that an individual may otherwise voluntarily submit.

Cookie Policy

To enhance your experience on our site many of our web pages use "cookies". Cookies are small text files that are placed on your computer or device. Most web browsers allow some control over cookies through the browser settings. Blocking all cookies will, however, have a negative impact upon the usability of this site. Thus, you may prefer to accept cookies and then delete them at a later date or upon exiting your browser.

The table below explains the cookies we use and why.

Cookie	Name	Purpose	More information
Google Analytics	_utma	This cookie is typically written to your browser upon the first visit to our site. If the cookie has been deleted by the browser operator, and the browser subsequently visits our site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to our site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. This cookie is a persistent cookie with a lifespan of 2 years from set/update.	Google cookies, in general, are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited. To opt out of being tracked by Google Analytics across all websites visit: http://tools.google.com/dlpage/gaoptout
Google Analytics	_utmb	This cookie is used to establish and continue a visitor session with our site. When a visitor views a page on our site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a visitor visits a different page on our site this cookie is updated and will expire in 30 minutes, thus, continuing a single session for as long as visitor activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on our site for longer than 30 minutes. This cookie is a session cookie with a lifespan of 30 minutes from set/update.	To opt out of being tracked by Google Analytics across all websites visit: http://tools.google.com/dlpage/gaoptout
Google Analytics	_utmc	Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or not to establish a new session for the visitor. For backwards compatibility purposes with sites still using the urchin.js tracking code, this cookie will continue to be written and will expire when the user exits the browser. This cookie may or may not be set and is a session cookie with a lifespan of the browser session.	To opt out of being tracked by Google Analytics across all websites visit: http://tools.google.com/dlpage/gaoptout
Google Analytics	_utmz	This cookie stores the type of referral used by the visitor to reach our site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within our site. The cookie is updated with each page view to our site. This cookie is a persistent cookie with a lifespan of 6 months from set/update.	To opt out of being tracked by Google Analytics across all websites visit: http://tools.google.com/dlpage/gaoptout
Web Trends	WT_FPC	This cookie is used to record if a visitor has accepted the use of cookies on our website.	Click here for an overview of Web Trends Visitor Tracking
Contact Us	Smart.Cookies.ContactUs	When a visitor selects "remember me", the visitor does not have to fill in the same information next time they return. If the cookie is set then the next time the visitor returns the values will be preset from values in the cookie. This cookie is set by SMART and is a persistent cookie with a lifespan of 365 days.
WSSO	ObSSOCookie	This cookie determines whether or not the visitor has logged in with their WSSO Account. This determines the layout of site (display logged in view or not) and also is used for security to determine if visitors can access certain sections. This cookie is set by SMART and is a persistent cookie with a lifespan of 14 days for Regular Login or 2 hours for Source Login.
Source	SMART.Cookies.Source	This cookie contains visitor information for the Source. This cookie is set by SMART and is a persistent cookie with a lifespan of 1 day.

General

SMART may also scan Internet communications for system management and security purposes, in order to detect inappropriate software and unauthorized access. Privacy and confidentiality may not be possible when using unencrypted Internet communications.

In cases where SMART uses third parties to process transactions that include personal information, reasonable efforts are taken to ensure they apply comparable or higher standards concerning collection, use and disclosure.

By using SMART's website, you signify your agreement with the SMART Privacy Policy. SMART reserves the right, at its discretion, to change, modify, add, or remove portions of this policy at any time. Your continued use of this website following changes to these terms means you accept those changes.

Updated: May 24, 2012

Copyright 2012 SMART Technologies ULC. All rights reserved.