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SMART Certified Sales Professional
What is the SMART Certified Sales Professional (SCSP) program?
The SMART Certified Sales Professional program is SMART’s dynamic, multi-faceted training and professional development program. The SCSP program integrates key competency requirements from 6 knowledge areas:
- Solution Selling
- Basic product use and integration training
- The value of SMART
- Understanding SMART’s competitive landscape
- Basic technical training
- Basic and market-focused demonstrations
Each area is designed to develop a new or existing sales
representative with the skills to effectively represent and
promote SMART solutions.
What is the value of the SCSP program?
- Upon the successful completion of this program, your organization may be eligible for SMART sales organization accreditation (based on the specific requirements within your region)
- You’ll receive a certificate, a letter of completion and logos that indicate your designation
- You can market yourself as a SMART Certified Sales Professional for the business segment
- Access to the information, training and support to increase sales in business, education and
government segments
- Certification candidates will receive valuable sales resources that enable them to effectively understand customer needs, how SMART solutions meet and exceed customer needs, how
to demonstrate to end customers and how to overcome objections
- Access to the SMART Learning Center enables the reseller representatives to re-take courses,
challenge assessments and have access demonstration and product tools
What training and professional development are available through the SCSP program?
SMART Certified Sales Professional candidates will participate in a blended learning program that will provide key salesfocused guidance in the following areas:
- Effectively identify and confirm customer needs
- Communicate the value of SMART for business
- Understand and effectively apply the SMART sales process
- Understand and effectively apply customer language as part of the SMART sales process
- Promote SMART solutions in a competitive environment
- Demonstrate relevant features
- Represent key marketing and competitive messages
- Continuously build strong relationships with customers
Who should attend?
The SCSP program is specifically designed for sales representatives and those who support their efforts in the sales field. This includes:
- New sales team members
- Existing sales team members
- Field staff and inside sales team members that support sales
What are the requirements to participate in the SCSP program?
This program is available globally to any representative within any SMART authorized reseller or distributor organization.
How can I access this program?
Step 1) Please create an account with the SMART Learning Center.
Step 2) After you’ve created, verified and logged in to the SMART Learning Center once, please contact SLC@smarttech.com to have reseller access enabled, or call 1.866.518.6791 (option 6).
After you have a SMART Learning Center account, you can access the SMART Certified Sales Professional (SCSP) program:
1. Click here and log in to the SMART Learning Center
2. Click the My Learning tab
3. Click My Certifications
4. Click Add Certification
5. Click Search
6. Click the check box next to SMART Certified Sales Professional
The SMART Certified Sales Professional certification record appears under your Certifications list.
1. Click Actions to the right of the SMART Certified Sales Professional certification record
2. Click Start Registration.
3. Scroll to the bottom of the page and click Complete Registration
4. Click Place Order
5. Click Go To In-Progress Learning
6. Click Launch next to the first module 01. The SMART Sales Process. The module launches in a new window.
Contact SMART training
If you have questions please call 1.866.518.6791 option 6, or e-mail
smarttech.com/contacttraining