Streamlined operations
Ensure your Freestorm solutions are always ready to deliver the best visual collaboration experience. Software upgrades ensure you enjoy the newest features and functionality, while software updates and service packs improve performance. With up-to-date software, interruptions to end users are minimized, so you can stay focused on your work.
Worry-free support
With Freestorm, technical support resources are available around the world, whenever and wherever you need them. You get telephone access to dedicated support agents who can help you resolve technical issues as quickly as possible, so you can minimize disruptions in operations. Support is also available via e-mail, and installation guides, troubleshooting tips and knowledge base articles are available online.
Budget security
A SMART software maintenance agreement is the most cost-effective way to ensure you have access to the latest software releases as they become available. You'll get access to unlimited updates and the latest features, ensuring your software's optimal performance and eliminating the cost of new software.
| What you get with SMART software maintenance |
| Ongoing access to new releases |
On-screen notifications let you know when new software updates and upgrades are available. You can download the latest product versions, updates, enhancements and patch releases online. |
| Global technical support |
Receive access to dedicated technical agents for Freestorm visual collaboration solutions. Toll-free telephone support in North America is available from 5:00 a.m. to 6:00 p.m. (MST) on all business days. International support is available in English, French, German and Spanish on all business days. For more information, visit SMART's support site and enter your country to get telephone support hours by language. Web support is available in English, French, German and Spanish – you will receive a response within three business days. Installation guides, troubleshooting tips and knowledge base articles are also available. |
Learn more about SMART Meeting Pro software and Bridgit conferencing software.
