_

Support center

SMART Board 600iv

SMART Board 680iv interactive whiteboard system
(with SMART V25 projector)

This page provides links to user’s guides, how-to and troubleshooting articles, our extensive knowledge base and other resources for your SMART product.

This page will include more documents as they become available.

Question and Answer Documents

How-to articles (4) Show

Determining the Serial Number of a Front-Projection SMART Board Interactive Whiteboard (084327)

Open document [HTML]
Open document

Ordering Replacement Parts for SMART Products (098213)

Open document [HTML]
Open document

Identifying your SMART Board interactive whiteboard or system (160464)

Available languages [PDF]
Available languages

How to locate your projector’s serial number (170265)

Open document [HTML]
Open document
Troubleshooting articles (8) Show

Top technical tips for SMART Board interactive whiteboards (170161)

Open document [HTML]
Open document

Top technical tips for SMART Board 600 series interactive whiteboards (170162)

Open document [HTML]
Open document

Top technical tips for SMART projectors (170164)

Open document [HTML]
Open document

The pointer sticks in one place on the SMART Board interactive whiteboard (077799)

Open document [HTML]
Open document

The ECP power light on your SMART Board 600 series interactive whiteboard system flashes amber and green (170353)

Open document [HTML]
Open document

Your SMART interactive product stops responding to touch when you exit a 3D scene in SMART Notebook software (170371)

Open document [HTML]
Open document

Remote meeting participants are unable to use a mouse to write with Remote Ink in Full Screen view (170287)

Open document [HTML]
Open document

Your interactive screen doesn't respond to touch (154731)

Open document [HTML]
Open document

Product Documents

Product guides and quick references (7) Show

SMART Board interactive whiteboard system projectors comparison (170183)

Available languages [PDF]
Available languages

Installation template for the SMART V25 Projector; SMART Board 480iv and 680iv interactive whiteboard systems (153152)

Available languages [PDF]
Available languages

SMART Board 480iv and 680iv Interactive Whiteboard System installation guide (153153)

Available languages [PDF]
Available languages

SMART Board 600iv interactive whiteboard system configuration and user’s guide (153155)

Available languages [PDF]
Available languages

Installing the air filter on your SMART V25 projector (156572)

Available languages [PDF]
Available languages

SMART V25 Projector Boom Mounting Addendum (157625)

Available languages [PDF]
Available languages

Optional hardware mounting kit for your SMART projector (20-01623-20) (160505)

Available languages [PDF]
Available languages
Product specifications (1) Show

SMART Board 680iv interactive whiteboard system specifications (153157)

Available languages [PDF]
Available languages
Product CAD drawings (2) Show

SMART Board 680iv interactive whiteboard system CAD drawing DWG (170055)

Available languages [PDF]
Available languages

SMART Board 680iv interactive whiteboard system CAD drawing PDF (170056)

Available languages [PDF]
Available languages
Environmental compliance (2) Show

V25 projector retrofit kit MCV table (159422)

Available languages [PDF]
Available languages

SBA-V speakers MCV table (158482)

Available languages [PDF]
Available languages

Accessory Documents

Accessory guides (4) Show

SMART GoWire auto-launch cable (USB-GW) illustrated installation instructions (077413)

Available languages [PDF]
Available languages

HAWM-UX/UF spacer accessory kit AK-00112-20 (156024)

Available languages [PDF]
Available languages

Installing stabilizers on your HAWM-mounted SMART V25 projector (170010)

Available languages [PDF]
Available languages

20 W Audio System for SMART Board interactive whiteboards (SBA-V) installation guide (158089)

Available languages [PDF]
Available languages
Accessory specifications (3) Show

SMART GoWire auto-launch cable specifications (076019)

Available languages [PDF]
Available languages

SMART GoWire auto-launch cable for business specifications (151506)

Available languages [PDF]
Available languages

Specifications for the 20 W audio system for SMART Board interactive whiteboard systems (158646)

Available languages [PDF]
Available languages
Parts diagrams (2) Show

V25 service parts diagrams (159011)

Available languages [PDF]
Available languages

SBA-V parts diagrams (160483)

Available languages [PDF]
Available languages

Get answers and information

Searching notebook docs - matte blue

Search our knowledge base – a library of over 1,500 technical documents.

Contact support

Illustration of man wearing headset

Do you have questions about your SMART products? Our support team can help you get the answers you need.

Product Warranty

Warranty

Review SMART product warranties and check warranty periods for registered products.

Training and professional development

Training on site

Explore our training and professional development offerings