_

Support center

Classroom Suite icon

SMART Classroom Suite 2009

This page provides links to user’s guides, how-to and troubleshooting articles, our extensive knowledge base and other resources for your SMART product.

Question and Answer Documents

How-to articles (5) Show

Downloading Manipulatives or Learning Objects from the SMART Learning Marketplace (UK Version) (127148)

Open document [HTML]
Open document

Using SMART Response CE Assessment Software on a Wireless LAN (127922)

Open document [HTML]
Open document

Finding SMART Software Version Information (084540)

Open document [HTML]
Open document

Problems with the Appearance of the SMART Sync or SynchronEyes Software Broadcast on Students’ Computers (092554)

Open document [HTML]
Open document

Downloading Manipulative or Learning Objects from the SMART Learning Marketplace Website (116248)

Open document [HTML]
Open document
Troubleshooting articles (41) Show

Top Technical Tips (129043)

Open document [HTML]
Open document

The Windows XP SP2 Operating System Interrupts the Installation of a SMART Software Product (077681)

Open document [HTML]
Open document

SMART Products Suitable for People with Disabilities (077823)

Open document [HTML]
Open document

Nothing Happens After You Complete the Download Page Form (084809)

Open document [HTML]
Open document

You're Unable to Open SMART Notebook Software (102097)

Open document [HTML]
Open document

SMART Notebook Software 10 Closes Unexpectedly or Displays an Error When It Starts (124281)

Open document [HTML]
Open document

Text and Objects Don't Appear When You Open Your SMART Notebook File (125681)

Open document [HTML]
Open document

You're Unable to Update Your SC9 Firmware (127673)

Open document [HTML]
Open document

SMART Tools Stop Responding (128698)

Open document [HTML]
Open document

Ready Light Flashes Green on SMART Board Interactive Whiteboards (129028)

Open document [HTML]
Open document

You’re Unable to Use the Print Capture Feature in SMART Notebook 10 (131718)

Open document [HTML]
Open document

A Pen Pointer Appears Instead of the Mouse Pointer (131882)

Open document [HTML]
Open document

Windows Installer Can't Find the SMART Board Drivers (131893)

Open document [HTML]
Open document

Floating Tools Don’t Work or the Wrong Tool Starts (132647)

Open document [HTML]
Open document

SMART Notebook 10 Toolbar Tools Don’t Work or the Wrong Tool Starts (132649)

Open document [HTML]
Open document

Students Are Unable to Connect to a Teacher when Using the SMART Sync NT Authentication Feature (132651)

Open document [HTML]
Open document

SMART Response CE Classes Don't Appear in SMART Notebook SE (139673)

Open document [HTML]
Open document

Installing additional handwriting recognition languages (144959)

Open document [HTML]
Open document

The SMART Notebook Software 10 Installation Is Slow (124275)

Open document [HTML]
Open document

Notebook Software Stops Responding When You Fill an Object with a Large Image (124280)

Open document [HTML]
Open document

A Large Mouse Icon Appears Below the Pointer (124970)

Open document [HTML]
Open document

NOD32 Antivirus Software Blocks the Installation of SMART Board Drivers 10 (124973)

Open document [HTML]
Open document

Unable to Access the Eyedropper Feature in Notebook Software 10 (126320)

Open document [HTML]
Open document

Items Appear as Gray Boxes in SMART Essentials for Educators and the Lesson Activity Toolkit (127401)

Open document [HTML]
Open document

SMART Learning Marketplace Files Don’t Display (128073)

Open document [HTML]
Open document

Vertical Korean and Chinese Text in SMART Notebook Doesn't Appear in Exported PDF Documents (129294)

Open document [HTML]
Open document

Black Ice Printer Driver Error Appears when You Upgrade SMART Notebook Software (131144)

Open document [HTML]
Open document

Students Are Unable to Start Scholastic FASTT Math Software (133193)

Open document [HTML]
Open document

You’re Unable to Use Fast User Switching (133328)

Open document [HTML]
Open document

You’re Unable to Connect Using the IP Address or Host Name with SMART Sync Software (133329)

Open document [HTML]
Open document

Students Are Unable to Connect Using a SMART Sync Software Teacher ID (133330)

Open document [HTML]
Open document

SMART Sync Software Doesn’t Perform when Operating Over a WAN (133332)

Open document [HTML]
Open document

Starting SMART Board Service (133367)

Open document [HTML]
Open document

You're Unable to Start or Run SMART Notebook SE from Your USB Bracelet (133686)

Open document [HTML]
Open document

Students See a Black Screen When You Broadcast a Media File (133753)

Open document [HTML]
Open document

Digital Ink Disappears in PowerPoint 2007 (144947)

Open document [HTML]
Open document

You’re unable to type accented characters in Microsoft Word (147474)

Open document [HTML]
Open document

Two Teachers Want to View and Interact with Student Screens (077916)

Open document [HTML]
Open document

Unable to Find the Teacher’s Computer on the Network (092170)

Open document [HTML]
Open document

Students Are Unable to Find the Teacher’s Computer on the Network in SMART Sync or SynchronEyes Software (092560)

Open document [HTML]
Open document

SMART Sync Reverts to Your Previous Preferences (097648)

Open document [HTML]
Open document

Product Documents

Product guides and quick references (13) Show

SMART Classroom Suite 2009 Overview Guide (135505)

Available languages [PDF]
Available languages

SMART Classroom Suite 2009 Installation Guide (135506)

Available languages [PDF]
Available languages

SMART Classroom Suite 2009 Installation Guide for System Administrators (135507)

Available languages [PDF]
Available languages

SMART Classroom Suite Release Notes (136910)

Available languages [PDF]
Available languages

SMART Notebook SE for Windows: A Quick Reference of Features and Functions (128555)

Available languages [PDF]
Available languages

SMART Notebook SE - New Features (133805)

Available languages [PDF]
Available languages

Notebook Collaborative Learning Software 10 for Windows Operating Systems: A Quick Reference of Features and Functions (123464)

Available languages [PDF]
Available languages

SMART Product Drivers 10.0 - 10.7 for Windows and Mac Computers Release Notes (132754)

Available languages [PDF]
Available languages

New Features in Notebook Software 10 (118455)

Available languages [PDF]
Available languages

SMART Sync 2009 System Administrator's Guide (129773)

Available languages [PDF]
Available languages

SMART Sync 2009 New Features (130520)

Available languages [PDF]
Available languages

SMART Sync 2009 User's Guide (131740)

Available languages [PDF]
Available languages

SMART Sync 2009 Release Notes (132685)

Available languages [PDF]
Available languages
Product specifications (1) Show

SMART Notebook SE for Windows USB Bracelet Specifications (134817)

Available languages [PDF]
Available languages

Get answers and information

Searching notebook docs - matte blue

Search our knowledge base – a library of over 1,500 technical documents.

Contact support

Illustration of man wearing headset

Do you have questions about your SMART products? Our support team can help you get the answers you need.

Training and professional development

Training on site

Explore our training and professional development offerings