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SMART Ink

SMART Ink 1 for Windows

This page provides links to user’s guides, how-to and troubleshooting articles, our extensive knowledge base and other resources for your SMART product.

Question and Answer Documents

Troubleshooting articles (14) Show

SMART Ink doesn’t appear or behaves unexpectedly in Microsoft Word (170236)

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Your PowerPoint presentation replays the first animation or transition when you draw with SMART Ink (170352)

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You’re unable to change the color of the yellow highlighter tool during a PowerPoint presentation (170369)

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You’re unable to clear ink from slides in a PowerPoint presentation (170370)

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You’re unable to install SMART education software when you include all language pack options (170081)

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You’re unable to select and edit digital ink on a remote desktop (170289)

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Your software application stops responding when you use SMART Ink on a SMART Board 6052i interactive flat-panel (170232)

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The SMART Ink plugin for Microsoft Office behaves unexpectedly (170238)

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An mscoree.dll error message appears when you try to start your SMART software (170239)

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You’re prompted to choose a program when you open a PDF file after you remove or reinstall SMART Ink (170222)

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When you insert text in PowerPoint, PowerPoint closes unexpectedly (170226)

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You’re unable to run SMART programs after removing SMART Common Files (170228)

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You’re unable to select the SMART Ink toolbar when you use Windows Media Player (170240)

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Your QuickTime video freezes or appears blank (170241)

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Product Documents

Product guides and quick references (4) Show

SMART Ink user's guide for Windows (170191)

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SMART Ink 1.0 release notes (170200)

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SMART Ink frequently asked questions (170299)

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SMART education software operating system compatibility matrix (170214)

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