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SMART Notebook Software
9 (Windows)

This page provides links to user’s guides, how-to and troubleshooting articles, our extensive knowledge base and other resources for your SMART product.

Question and Answer Documents

How-to articles (11) Show

How to Configure the On-Screen Display Controller (077594)

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Determining Your SMART Notebook Software Version (078171)

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Enabling the Flash and Enumeration Buttons in SMART Board Software (077591)

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How to Extend a Notebook Page in SMART Board Software 9.0 (077595)

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The Page Sorter Tab Disappears in SMART Board Software 9.0 (077597)

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Can’t Write over Adobe Reader 6 or 7 files when Using SMART Board Software 8 or 9. 0.x (077603)

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Changing Registry Permissions in Windows 2000 and XP Operating Systems (077604)

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Conferencing with Your SMART Interactive Product Using NetMeeting Software (077606)

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Reducing the Size of Your Recordings when Using SMART Recorder (077804)

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How To Customize SMART Board Software 9.1 for USB Storage Devices (084204)

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Finding SMART Software Version Information (084540)

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Troubleshooting articles (46) Show

The Windows XP SP2 Operating System Interrupts the Installation of a SMART Software Product (077681)

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SMART Products Suitable for People with Disabilities (077823)

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How to Check for Updates in SMART Board Software (078016)

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Text Position Changes When You Open a SMART Notebook File on a Different Computer (079477)

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Nothing Happens After You Complete the Download Page Form (084809)

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Text and Objects Don't Appear When You Open Your SMART Notebook File (125681)

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Items Appear as Gray Boxes in SMART Essentials for Educators and the Lesson Activity Toolkit (127401)

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SMART Meeting Pro Doesn’t Work Properly when Multiple Users Interact Simultaneously on Multiple Boards (127818)

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Certain Fonts Don’t Export Correctly in Notebook Software (077509)

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Handwriting Recognition Doesn't Work Correctly in Notebook Software 9.5 for Mac Operating Systems (077587)

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Check for Updates Doesn’t Work on Some SMART Board Software Versions (077605)

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Image Files Disappear From Gallery in SMART Board Software 9.0 (077613)

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Issues Installing Personalized Options in SMART Board Software 9.0 (077616)

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SMART Board Software Installation Displays Incorrect Space Requirements (077617)

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Interactive Screen Goes Blank after a Period of Inactivity (077708)

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Log on Process Slows or Stalls when Using SMART Keyboard in SMART Board Software 9.0 (077793)

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Notebook 9.0 for Windows Computers Crashes after Spell Check of 200 Characters (077794)

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Optimal System Requirements for Running the SMART Recorder in SMART Board Software 9.0 (077796)

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Optimal System Requirements for Running the SMART Video Player in SMART Board Software 9.0 (077798)

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Problems Accessing Help Files in SMART Board 9.0 Software (077801)

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SMART Board Software 9.0 Icons Appear Distorted (077820)

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SMART Software Installation Problems due to Old Registry Files (077827)

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Spotlight Tool Not Working in Bridgit Software (077910)

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The Projected Image Flickers on the SMART Board Interactive Whiteboard (077913)

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The Projected Image is the Wrong Size on the SMART Board Interactive Whiteboard (077914)

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Unable to Uninstall Version 8 during Installation of SMART Board Software 9 (077917)

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Using the Select Tool on the SMART Board Screen Causes the Cursor to Appear on the Computer Screen Instead (077920)

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Multiple Visio Software Menus Appear and Disappear on the Interactive Screen (077922)

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You Can’t Use Floating Tools for SMART Board Software 9.0 without an Interactive Product Connected-Documentation Error (077978)

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PowerPoint Slide Turns Black When Using SMART Board Software 9.0 (077979)

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Can’t Open a Notebook File Saved with Notebook (077980)

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You Cannot Create a New Speller Category with the Same Name as a Previously Deleted Category (077985)

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SMART Board Software 9.0 Stops Responding in Non-Projected Mode (077995)

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Text Objects Appear to Streak or Smudge when You Drag Them on a Notebook Page (077996)

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Text in Notebook File Isn’t Scaled Properly (077997)

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Can't Send E-mail from Notebook Software on Windows 98 Operating Systems (077998)

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Difficulty Inserting Gallery Items into a Notebook File (078001)

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Images in PNG Format Have a Black Background When Converted from a Notebook File to PDF Format (078006)

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Black Square Remains Where Cursor Left Monitor in Two Monitor Configuration (078007)

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Check for Updates Feature Doesn't Work as Expected (078017)

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Notebook Software Crashes When You Try to Move or Drag Text on a Notebook Page (078018)

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Flash Link In PDF from Notebook Software Doesn't Work (078163)

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Adobe Flash Player Compatible Files Don't Display in SMART Notebook (078165)

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You’re Unable to Install SMART Board Software 9.0 (078204)

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Performing a Print Capture in Microsoft Word (083147)

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Notebook Software Flowchart: Is the Software Working Correctly? (115571)

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Product Documents

Product guides and quick references (1) Show

SMART Board Software 9.0 for Windows Features and Functions (000219)

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