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SMART Sync 6 classroom management software for Windows

This page provides links to user’s guides, how-to and troubleshooting articles, our extensive knowledge base and other resources for SMART Sync software (formerly SynchronEyes).

Question and Answer Documents

How-to articles (4) Show

Using SMART Sync or SynchronEyes Software on a Wireless LAN (077957)

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Determining the product key of your SMART Sync classroom management software (084321)

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Finding SMART Software Version Information (084540)

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Problems with the Appearance of the SMART Sync or SynchronEyes Software Broadcast on Students’ Computers (092554)

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Troubleshooting articles (32) Show

The Windows XP SP2 Operating System Interrupts the Installation of a SMART Software Product (077681)

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SMART Products Suitable for People with Disabilities (077823)

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Nothing Happens After You Complete the Download Page Form (084809)

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A 3010 error message appears when you attempt to install SMART Sync software (170229)

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Students Can Bypass the Internet Block Feature in SynchronEyes Software (121098)

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Students Are Unable to Start Scholastic FASTT Math Software (133193)

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You’re Unable to Use Fast User Switching (133328)

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SynchronEyes Software Can’t Discover or Communicate with other Computers or Disconnects Unexpectedly (077588)

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Student Computers Slow Down or Stop Responding When Using SynchronEyes Software (077589)

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Two Teachers Want to View and Interact with Student Screens (077916)

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SynchronEyes Software Doesn't Perform when Operating over a WAN (078172)

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Internet Blocking Feature Doesn't Work in SynchronEyes Software Version 6.x (078173)

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Randomizing Question Orders for Students using SynchronEyes Software (078181)

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Students Can Disable SynchronEyes Software's Internet Block Add-On (078187)

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SynchronEyes Software Displays Incorrect Quiz Marks (078192)

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An Error 17 Message in SynchronEyes Software Appears Stating that a smtcrash.dmp File has been Created (078194)

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SynchronEyes Teacher Software Can't View 16-Bit DOS Applications on a Student's Computer (085858)

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Difficulty Opening Audio Files From a Student Computer in SynchronEyes Software 6.1 (086128)

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Unable to Allocate Enough Memory Error Message in SynchronEyes Student Software (088363)

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Unable to Find the Teacher’s Computer on the Network (092170)

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Students Are Unable to Find the Teacher’s Computer on the Network in SMART Sync or SynchronEyes Software (092560)

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SMART Sync or SynchronEyes Software Stops Responding (093177)

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SMART Sync and SynchronEyes Software Communication Port Numbers (093180)

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Students' Computers Stop Responding When a Teacher Sends Back Graded SynchronEyes Software Quizzes (093472)

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Bypassing the SynchronEyes Software Lock Feature (093490)

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Computer Stops Responding with SynchronEyes Software (094198)

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Using SynchronEyes Software Versions 5.x, 6.x or 7.x in Thin Client Environments Such As Citrix (094208)

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Silently Installing SynchronEyes Software Version 6.x (097051)

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You’re Unable to Connect Using the IP Address or Host Name With SynchronEyes Software (097921)

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A Windows Firewall Message Disrupts SynchronEyes Software Communication (Windows XP SP1) (098337)

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A Windows Firewall Message Disrupts SynchronEyes Software Communication (Windows XP SP2) (098343)

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SynchronEyes Classroom Management Software Flowchart: Student Connection Problems (115613)

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Product Documents

Product guides and quick references (6) Show

What's New in SynchronEyes Software 6.0 (001349)

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SynchronEyes Classroom Management Software 6.0 User's Guide (001350)

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SynchronEyes Student-Station Software 6.1 User's Guide (001351)

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SynchronEyes Software Stand-Alone Quiz Wizard 6.1 User's Guide (001352)

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SynchronEyes Software 6.0 Toolbar Quick Reference Guide (001353)

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Guide to Using SynchronEyes Software 6 as a Teacher Aide (001364)

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