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SMART Sync 7 classroom management software for Windows

This page provides links to user’s guides, how-to and troubleshooting articles, our extensive knowledge base and other resources for SMART Sync software (formerly SynchronEyes).

Question and Answer Documents

How-to articles (4) Show

Using SMART Sync or SynchronEyes Software on a Wireless LAN (077957)

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Determining the product key of your SMART Sync classroom management software (084321)

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Finding SMART Software Version Information (084540)

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Problems with the Appearance of the SMART Sync or SynchronEyes Software Broadcast on Students’ Computers (092554)

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Troubleshooting articles (41) Show

The Windows XP SP2 Operating System Interrupts the Installation of a SMART Software Product (077681)

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SMART Products Suitable for People with Disabilities (077823)

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Nothing Happens After You Complete the Download Page Form (084809)

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A 3010 error message appears when you attempt to install SMART Sync software (170229)

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Students Can Bypass the Internet Block Feature in SynchronEyes Software (121098)

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Activating SynchronEyes Software on Windows Vista Operating Systems (131755)

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Students Are Unable to Start Scholastic FASTT Math Software (133193)

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You’re Unable to Use Fast User Switching (133328)

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You're Unable to Use SMART Sync with a Virtual LAN (136824)

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Teachers Are Unable to View Thumbnails in SMART Sync Classroom Management Software (137680)

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Students Are Unable to View the Website in Your Internet Block Exception Rule (139530)

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Student Computers Slow Down or Stop Responding When Using SynchronEyes Software (077589)

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Two Teachers Want to View and Interact with Student Screens (077916)

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Students Can Disable SynchronEyes Software's Internet Block Add-On (078187)

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An Error 17 Message in SynchronEyes Software Appears Stating that a smtcrash.dmp File has been Created (078194)

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Unable to Find the Teacher’s Computer on the Network (092170)

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Error Applying Transforms Message Appears in SynchronEyes Software (092280)

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Students Are Unable to Find the Teacher’s Computer on the Network in SMART Sync or SynchronEyes Software (092560)

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SMART Sync or SynchronEyes Software Stops Responding (093177)

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SMART Sync and SynchronEyes Software Communication Port Numbers (093180)

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Bypassing the SynchronEyes Software Lock Feature (093490)

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Computer Stops Responding with SynchronEyes Software (094198)

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SynchronEyes Software's Show Media Feature Displays Only a Black Screen (094207)

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Using SynchronEyes Software Versions 5.x, 6.x or 7.x in Thin Client Environments Such As Citrix (094208)

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The SMART Sync My Desktop Toolbar Doesn’t Appear During a Broadcast (095037)

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Blocking Students’ Internet Access in SynchronEyes Software (095039)

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Students Are Unable to Connect to their Teacher's Computer Using a SynchronEyes Software Teacher ID (096727)

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SynchronEyes Software 7.0 Network Bandwidth Usage Information (096728)

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Silently Installing SynchronEyes Software Version 7.x (097050)

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SMART Sync Reverts to Your Previous Preferences (097648)

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Automatically Upgrading SynchronEyes Software (097698)

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You’re Unable to Connect Using the IP Address or Host Name With SynchronEyes Software (097921)

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A Windows Firewall Message Disrupts SynchronEyes Software Communication (Windows XP SP1) (098337)

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A Windows Firewall Message Disrupts SynchronEyes Software Communication (Windows XP SP2) (098343)

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Upgrading to SynchronEyes Software Version 7.0.2 Using MSI Commands (105709)

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What's New in SynchronEyes Software Version 7.0.2 (107244)

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Blocking Internet Usage in SynchronEyes Software Version 7.0.2 (107250)

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Unable to Start the Quiz Wizard in Synchron Eyes Teacher-Station Software (112329)

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SynchronEyes Teacher-Station Software Closes Unexpectedly When Students Disconnect and Teacher Presses F5 (113002)

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SynchronEyes Teacher-Station Software Closes Unexpectedly When You Disconnect Students (113003)

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SynchronEyes Software Running on a Citrix Server Doesn't Work as Expected (118553)

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Product Documents

Product guides and quick references (7) Show

SynchronEyes 7.0 Software Features and Functions (087309)

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What's New in SynchronEyes 7.0 Software (087310)

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SynchronEyes Software Quiz Wizard Version 7.0 User's Guide (089870)

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SynchronEyes Software Version 7.0 Toolbars Quick Reference (089877)

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SynchronEyes Classroom Management Software Version 7.0.2 User's Guide (089922)

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Using SynchronEyes Software With Mobile Devices (093558)

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SynchronEyes Classroom Management Software Installation Guide (095093)

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