Support center

Contact SMART support

Choose a support option

There are multiple ways to find answers to your questions about SMART products. You can search the knowledge base, e-mail a question directly to one of our support teams or call SMART support.

Contact information

Select your country from the drop-down list and call us directly at the phone numbers listed below.

Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET

Phone: 00.1.866.518.6791 or 00.1.403.228.5940

Hours of operation:

  • English – Monday–Friday, 8 a.m.–5 p.m. MST
  • French – Monday–Friday, 8 a.m.–5 p.m. MST
 Phone: 0011.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
 Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
  • German – Monday–Friday, 8 a.m.–5 p.m. CET
 Phone: 0021.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 5 a.m.–6 p.m. MST
  • French – Monday–Friday, 5 a.m.–6 p.m. MST

Phone: Toll free 1.866.518.6791 or 1.403.228.5940
Fax:     1.403.806.1256

Hours of operation and languages currently supported:

  • English – Monday–Friday, 6 a.m.–6 p.m. MST
  • French – Monday–Friday, 6 a.m.–6 p.m. MST

Phone: 00.1.866.518.6791 or 00.1.403.228.5940

Hours of operation:

  • English – Monday–Friday, 8 a.m.–5 p.m. MST
  • French – Monday–Friday, 8 a.m.–5 p.m. MST
Phone: 00.800.4563.2100

Hours of operation and languages currently supported for international customers:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
  • German – Monday–Friday, 8 a.m.–5 p.m. CET
Phone: +1.866.518.6791 or +1.403.228.5940
*Note: '+' means dial international call prefix first

Hours of operation:

  • English – Monday–Friday, 8 a.m.–5 p.m. MST
  • French – Monday–Friday, 8 a.m.–5 p.m. MST

Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • German – Monday–Friday, 8 a.m.–5 p.m. CET
Phone: 00.800.4563.2100

Hours of operation and languages currently supported for international customers:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
  • German – Monday–Friday, 8 a.m.–5 p.m. CET
Phone: 00.800.4563.2100

Hours of operation:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 9 a.m.–6 p.m. CET
Phone: 00.800.4563.2100

Hours of operation

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • German – Monday–Friday, 9 a.m.–6 p.m. CET

Phone: 00.800.161.2.204.7885

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET

Phone: 00.1.800.948378

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
  • German – Monday–Friday, 8 a.m.–5 p.m. CET

Phone: 001.800.514.7885

Hours of operation and languages currently supported:

  • English – Monday–Friday, 6 a.m.–6 p.m. MST

Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
Phone: 00.800.4563.2100

Hours of operation and languages currently supported for international customers:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
  • German – Monday–Friday, 8 a.m.–5 p.m. CET
Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
Phone: 00.800.4563.2100

Hours of operation and languages currently supported for international customers:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
  • German – Monday–Friday, 8 a.m.–5 p.m. CET

Phone: 00.1.866.518.6791 or 00.1.403.228.5940

Hours of operation:

  • English – Monday–Friday, 8 a.m.–5 p.m. MST
  • French – Monday–Friday, 8 a.m.–5 p.m. MST
Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT

Phone: 8 Pause 10 *.800.4563.2100

Hours of operation and languages currently supported for international customers:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
  • German – Monday–Friday, 8 a.m.–5 p.m. CET

Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
Phone: +800.4563.2100
*Note: '+' means dial international call prefix first

Hours of operation:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT

Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
Phone: 00.800.4563.2100

Hours of operation and languages currently supported for international customers:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
  • German – Monday–Friday, 8 a.m.–5 p.m. CET
Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
  • German – Monday–Friday, 8 a.m.–5 p.m. CET

Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET

Phone: 00.800.14.204.7885

Hours of operation and languages currently supported for international customers:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT
  • French – Monday–Friday, 8 a.m.–5 p.m. CET
  • German – Monday–Friday, 8 a.m.–5 p.m. CET
Phone: 00.800.4563.2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8 a.m.–5 p.m. GMT

Phone: Toll free 1.866.518.6791 or 1.403.228.5940
Fax:     1.403.806.1256

Hours of operation:
English – Monday–Friday, 6 a.m.–6 p.m. MST

Got a question?

Get an answer by e-mailing your question directly to one of our support teams.

Support team Inquiry description
Projector support
  • Troubleshooting projector issues for SMART products
  • Asking detailed technical questions about SMART products 
Interactive whiteboard support
  • Troubleshooting interactive whiteboard issues
  • Asking detailed technical questions about SMART products
Other hardware support
  • Troubleshooting hardware issues for SMART products
  • Asking detailed technical questions about SMART products
SMART Notebook software and SMART Meeting Pro software support
  • Troubleshooting SMART Notebook or SMART Meeting Pro software issues
  • Asking detailed technical questions about SMART products
Other SMART software support
  • Troubleshooting other software issues for SMART products
  • Asking detailed technical questions about SMART products
Service parts
  • Asking about service parts or parts pricing that doesn't require troubleshooting
  • Asking about product part numbers
Product return
  • Asking about products missing from the original order, mis-ordered or mis-shipped products, products damaged in transit or concealed damages
  • Asking about the spare parts replacement pool
Training and professional development
  • Asking about training-related services, on-site training, training events and pricing
  • Finding a certified trainer
Business technical support
  • Troubleshooting issues for SMART business products
  • Asking detailed technical questions about SMART products
General inquiries
  • Asking about available products, pricing and services, as well as about where to buy SMART products
  • Asking all other general questions

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