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Support centre

Choose a support option

There are multiple ways to find answers to your questions about SMART products. You can search the knowledge base, email a question directly to one of our support teams or call SMART support.

Contact information

Select your country from the drop-down list and call us directly at the phone numbers listed below.

Please call:
Telephone: +1 877 898 8912 or +1 403 407 5272
*Note: '+' means dial international call prefix first

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8am – 5pm GMT
  • French – Monday–Friday, 8am – 5pm CET

Tel: +1 866 518 6791 or +1 403 228 5940

Hours of operation:

  • English – Monday–Friday, 8am - 5pm MST
  • French – Monday–Friday, 8am - 5pm MST

Telephone: +800.4563.2100
*Note: '+' means dial international call prefix first

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8am – 5pm GMT

Telephone: +800 4563 2100
*Note: '+' means dial international call prefix first

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8am – 5pm GMT
  • French – Monday–Friday, 8am – 5pm CET
  • German – Monday–Friday, 8am – 5pm CET

Telephone: +1 866 518 6791 or +1 403 228 5940
*Note: '+' means dial international call prefix first

Hours of operation and languages currently supported:

  • English –Monday–Friday, 5am – 6pm MST
  • French –Monday–Friday, 5am – 6pm MST

Telephone: Freephone +1 866 518 6791 or +1 403 228 5940
Fax: +1 403 806 1256

Hours of operation and languages currently supported:

Education customer support:

  • English – Monday–Friday, 6 a.m.– 5 p.m. MST
  • French – Monday–Friday, 6 a.m.– 5 p.m. MST

Enterprise customer support:

  • English – Monday–Friday, 7 a.m.– 4 p.m. MST
  • French – Monday–Friday, 7 a.m.– 4 p.m. MST

Tel: +1 866 518 6791 or +1 403 228 5940

Hours of operation:

  • English – Monday–Friday, 8am - 5pm MST
  • French – Monday–Friday, 8am - 5pm MST

Telephone: +800.4563.2100
*Note: '+' means dial international call prefix first

Hours of operation and languages currently supported for international customers:

  • English – Monday–Friday, 8am – 5pm GMT
  • French – Monday–Friday, 8am – 5pm CET  
  • German – Monday–Friday, 8am – 5pm CET
Tel: +1 866 518 6791 or +1 403 228 5940
*Note: '+' means dial international call prefix first

Hours of operation:

  • English – Monday–Friday, 8am - 5pm MST
  • French – Monday–Friday, 8am - 5pm MST

Telephone: 00 800 4563 2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8am - 5pm GMT
  • German – Monday–Friday, 8am - 5pm CET
Telephone: 00 800 4563 2100

Hours of operation and languages currently supported for international customers:

  • English – Monday–Friday, 8am - 5pm GMT
  • French – Monday–Friday, 8am - 5pm CET
  • German – Monday–Friday, 8am - 5pm CET
Telephone: 00 800 4563 2100

Hours of operation:

  • English – Monday–Friday, 8am - 5pm GMT
  • French – Monday–Friday, 9am - 6pm CET
Telephone: 00 800 4563 2100

Hours of operation

  • English – Monday–Friday, 8am - 5pm GMT
  • German – Monday–Friday, 9am - 6pm CET

Telephone: 00.800.161.2.204.7885

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8am – 5pm GMT
  • French – Monday–Friday, 8am – 5pm CET

Telephone: 00.1.800.948378

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8am - 5pm GMT
Telephone: 00 800 4563 2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8am - 5pm GMT
  • French – Monday–Friday, 8am - 5pm CET
  • German – Monday–Friday, 8am - 5pm CET

Phone: 001.800.514.7885

Hours of operation and languages currently supported:

Education customer support:

  • English – Monday–Friday, 6 a.m.– 5 p.m. MST

Enterprise customer support:

  • English – Monday–Friday, 7 a.m.– 4 p.m. MST

Telephone: 00 800 4563 2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8am - 5pm GMT
  • French – Monday–Friday, 8am - 5pm CET
Telephone: 00 800 4563 2100

Hours of operation and languages currently supported for international customers:

  • English – Monday–Friday, 8am - 5pm GMT
  • French – Monday–Friday, 8am - 5pm CET
  • German – Monday–Friday, 8am - 5pm CET
Telephone: 00 800 4563 2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8am - 5pm GMT
Telephone: 00 800 4563 2100

Hours of operation and languages currently supported for international customers:

  • English – Monday–Friday, 8am - 5pm GMT
  • French – Monday–Friday, 8am - 5pm CET
  • German – Monday–Friday, 8am - 5pm CET

Tel: +1 866 518 6791 or +1 403 228 5940

Hours of operation:

Education customer support:

  • English – Monday–Friday, 6 a.m.– 5 p.m. MST
  • French – Monday–Friday, 6 a.m.– 5 p.m. MST

Enterprise customer support:

  • English – Monday–Friday, 7 a.m.– 4 p.m. MST
  • French – Monday–Friday, 7 a.m.– 4 p.m. MST
Telephone: 00 800 4563 2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8am - 5pm GMT

Telephone: 8 Pause 10 *.800.4563.2100

Hours of operation and languages currently supported for international customers:

  • English – Monday–Friday, 8am - 5pm GMT
  • French – Monday–Friday, 8am - 5pm CET
  • German – Monday–Friday, 8am - 5pm CET

Telephone: 00 800 4563 2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8am - 5pm GMT
  • French – Monday–Friday, 8am - 5pm CET
Tel: +800 4563 2100
*Note: '+' means dial international call prefix first

Hours of operation:

  • English – Monday–Friday, 8am - 5pm GMT
Telephone: 00 800 4563 2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8am - 5pm GMT

Telephone: 00 800 4563 2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8am - 5pm GMT
Telephone: 00 800 4563 2100

Hours of operation and languages currently supported for international customers:

  • English – Monday–Friday, 8am - 5pm GMT
  • French – Monday–Friday, 8am - 5pm CET
  • German – Monday–Friday, 8am - 5pm CET
Telephone: 00 800 4563 2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8am - 5pm GMT
  • French – Monday–Friday, 8am - 5pm CET
  • German – Monday–Friday, 8am - 5pm CET

Telephone: 00 800 4563 2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8am - 5pm GMT
  • French – Monday–Friday, 8am - 5pm CET

Telephone: 00.800.14.204.7885

Hours of operation and languages currently supported for international customers:

  • English – Monday–Friday, 8am - 5pm GMT
  • French – Monday–Friday, 8am - 5pm CET
  • German – Monday–Friday, 8am - 5pm CET
Telephone: 00 800 4563 2100

Hours of operation and languages currently supported:

  • English – Monday–Friday, 8am - 5pm GMT

Telephone: Freephone +1 866 518 6791 or +1 403 228 5940
Fax: +1 403 806 1256

Hours of operation:

Education customer support:

  • English – Monday–Friday, 6 a.m.– 5 p.m. MST

Enterprise customer support:

  • English – Monday–Friday, 7 a.m.– 4 p.m. MST

Got a question?

Get an answer by emailing your question directly to one of our support teams.

Support team Inquiry description
Projector support
  • Troubleshooting projector issues for SMART products
  • Asking detailed technical questions about SMART products
Interactive whiteboard support
  • Troubleshooting interactive whiteboard issues
  • Asking detailed technical questions about SMART products
Other hardware support
  • Troubleshooting hardware issues for SMART products
  • Asking detailed technical questions about SMART products
SMART Notebook software and SMART Meeting Pro software support
  • Troubleshooting SMART Notebook or SMART Meeting Pro software issues
  • Asking detailed technical questions about SMART products
Other SMART software support
  • Troubleshooting other software issues for SMART products
  • Asking detailed technical questions about SMART products
Service parts
  • Asking about service parts or parts pricing that doesn't require troubleshooting
  • Asking about product part numbers
Product return
  • Asking about products missing from the original order, mis-ordered or mis-sent products, products damaged in transit or concealed damages
  • Asking about the spare parts replacement pool
Training and professional development
  • Asking about training-related services, on-site training, training events and pricing
  • Finding a certified trainer
Business technical support
  • Troubleshooting issues for SMART business products
  • Asking detailed technical questions about SMART products
General inquiries
  • Asking about available products, pricing and services, as well as about where to buy SMART products
  • Asking all other general questions

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SMART Technologies is a leading provider of technology solutions that enable inspired collaboration in schools and workplaces around the world by turning group work into a highly interactive, engaging and productive experience. SMART delivers an integrated solution of hardware, software and services designed for superior performance and ease of use, and remains a world leader in interactive displays.
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