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Some math symbols don’t display correctly in SMART Response™ XE interactive response system

SMART software SMART Response™ 2010 interactive response software, (XE mode only),
SMART Notebook™ collaborative learning software
Operating systems Mac OS X operating system software
Other Microsoft® Office 2004

Issue

When Microsoft Office 2004 is installed on your Mac computer, these math symbols don’t display correctly in the XE mode of SMART Response software:

Cause

Microsoft Office 2004 includes an earlier version of the MT Extra font.

Solution

You can resolve this issue by deleting the earlier version of the MT Extra font located in /Users/{CurrentUser}/Library/Fonts, and then your computer will use the newer version
located in /System/Library/Fonts, as the default.

To delete the earlier version of the MT Extra font

  1. In Finder, go to /Users/{CurrentUser}/Library/Fonts.
  2. Click MT Extra, and then select File > Delete.
First published August 12, 2010

 

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