Ordering replacement parts for SMART products
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SMART hardware
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All SMART hardware products |
Overview
This document gives the links to the SMART Parts Store and support options available for it. The SMART Parts Store enables you to find and order replacement parts for your SMART products. You can also access the SMART Support website which has links to parts diagrams containing part numbers that you can use to order replacement parts from your local authorized reseller.
Details
SMART Parts Store
The SMART Parts Store enables you to quickly find and order replacement parts for your SMART products. You can find replacement pens, power cords, remote controls, battery packs, projector bulbs and more. Browse for products by category, view a full product catalog or use the search function to find the replacement part you’re looking for. To order an item, simply add it to your shopping cart, and then continue to browse or proceed to the checkout. All prices are listed in U.S. currency.
To visit the SMART Parts Store
Go to parts.smarttech.com.
Note
If you don’t expect to return to the SMART Parts Store often, use the Shop as a Guest option.
Support options for the SMART Parts Store
Choose the support option that best suits your needs.
SMART Part Store support:
- Inquiries related to payment, billing or credit cards
- Shipment status or questions regarding returns, damaged goods and freight issues
- Order changes and cancellations
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Toll free in the U.S. or Canada: 1.800.795.6661
OR
+1.613.599.6065
(Monday – Friday, 5 a.m. – 6 p.m. MST)
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smartparts@gilmoreglobal.com
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Service parts:
- Inquiries about service parts that don’t require troubleshooting
- Inquiries about parts pricing
- Help with identifying which parts to order
- Product part numbers
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Toll free in the U.S. or Canada: 1.800.795.6661
OR
+1.613.599.6065
(Monday – Friday, 5 a.m. – 6 p.m. MST)
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serviceparts@smarttech.com
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Product returns:
- Inquiries about spare parts pool replacement
- Defective parts
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Toll free in the U.S. or Canada: 1.866.518.6791 (option 4)
OR
+1.403.228.5940
(Monday – Friday, 5 a.m. – 6 p.m. MST)
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RMAadmin@smarttech.com
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Finding a reseller
To find a reseller near you, go to smarttech.com/wheretobuy. If you know the model number of your product, provide it to your reseller. Refer to the parts diagram to identify a specific part for your product. Resellers also carry hardware, including knobs, screws, spacers, nuts, bolts, washers and hex keys.
To find the parts diagram for your product
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Go to smarttech.com/support.
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Click your product, and then click its model number.
If you don’t see your product, click Complete list of SMART products.
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Scroll to Parts Diagrams (Part Numbers) and follow the corresponding link.
You can also contact your reseller if you need parts not found on the SMART website, such as cables, to install your SMART product.
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First published
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September 27, 2011 |