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SMART Sync Classroom Management Software
SynchronEyes 6 (Windows)

This page provides links to user’s guides, how-to and troubleshooting articles, our extensive knowledge base and other resources for SMART Sync Classroom Management Software (formerly SynchronEyes).

Question and Answer Documents

How-to articles (4) Show

Using SMART Sync or SynchronEyes Software on a Wireless LAN (077957)

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How To Determine the Serial Number of SynchronEyes Software

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Finding SMART Software Version Information

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Problems with the Appearance of the SMART Sync or SynchronEyes Software Broadcast on Students’ Computers

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Troubleshooting articles (29) Show

The Windows XP SP2 Operating System Interrupts the Installation of a SMART Software Product (077681)

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SMART products Suitable for People with Disabilities (077823)

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Nothing Happens After You Complete the Download Page Form (084809)

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Students Are Unable to Start Scholastic FASTT Math Software

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You’re Unable to Use Fast User Switching

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SynchronEyes Software Can’t Identify or Communicate with other Computers or Disconnects Unexpectedly

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Student Computers Slow Down or Stop Responding When Using SynchronEyes Software

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SynchronEyes Software Doesn't Perform when Operating over a WAN

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Internet Blocking Feature Doesn't Work in SynchronEyes Software Version 6.x

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Randomiwing Question Orders for Students using SynchronEyes Software

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Students Can Disable SynchronEyes Software's Internet Block Add-On

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SynchronEyes Software Displays Incorrect Quiz Marks

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An Error 17 Message in SynchronEyes Software Appears Stating that a smtcrash.dmp File has been Created

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SynchronEyes Teacher Software Can't View 16-Bit DOS Applications on a Student's Computer

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Difficulty Opening Audio Files From a Student Computer in SynchronEyes Software 6.1

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Unable to Allocate Enough Memory Error Message in SynchronEyes Student Software

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Unable to Find the Teacher’s Computer on the Network

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Students Are Unable to Find the Teacher’s Computer on the Network in SMART Sync or SynchronEyes Software

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SMART Sync or SynchronEyes Software Stops Responding

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SMART Sync and SynchronEyes Software Communication Port Numbers

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Students' Computers Stop Responding When a Teacher Sends Back Graded SynchronEyes Software Quizzes

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Bypassing the SynchronEyes Software Lock Feature

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Computer Stops Responding with SynchronEyes Software

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Using SynchronEyes Software Versions 5.x, 6.x or 7.x in Thin Client Environments Such As Citrix

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Silently Installing SynchronEyes Software Version 6.x

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You’re Unable to Connect Using the IP Address or Host Name With SynchronEyes Software

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A Windows Firewall Message Disrupts SynchronEyes Software Communication (Windows XP SP1)

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A Windows Firewall Message Disrupts SynchronEyes Software Communication (Windows XP SP2)

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SynchronEyes Classroom Management Software Flowchart: Student Connection Problems (115613)

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Product Documents

Product guides and quick references (6) Show

What's New in SynchronEyes Software 6.0 (001349)

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SynchronEyes Classroom Management Software 6.0 User's Guide (001350)

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SynchronEyes Student-Station Software 6.1 User's Guide (001351)

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SynchronEyes Software Stand-Alone Quiz Wizard 6.1 User's Guide (001352)

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SynchronEyes Software 6.0 Toolbar Quick Reference Guide (001353)

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Guide to Using SynchronEyes Software 6 as a Teacher Aide (001364)

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SMART Technologies is a leading provider of technology solutions that enable inspired collaboration in schools and workplaces around the world by turning group work into a highly interactive, engaging and productive experience. SMART delivers an integrated solution of hardware, software and services designed for superior performance and ease of use, and remains a world leader in interactive displays.
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