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SMART Sync 7 classroom management software for Windows

This page provides links to user’s guides, how-to and troubleshooting articles, our extensive knowledge base and other resources for SMART Sync software (formerly SynchronEyes).

Question and Answer Documents

How-to articles (3) Show

Using SMART Sync or SynchronEyes Software on a Wireless LAN (077957)

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Finding SMART Software Version Information

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Problems with the Appearance of the SMART Sync or SynchronEyes Software Broadcast on Students’ Computers

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Troubleshooting articles (34) Show

The Windows XP SP2 Operating System Interrupts the Installation of a SMART Software Product (077681)

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SMART products Suitable for People with Disabilities (077823)

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Nothing Happens After You Complete the Download Page Form (084809)

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Activating SynchronEyes Software on Windows Vista Operating Systems

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Students Are Unable to Start Scholastic FASTT Math Software

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You’re Unable to Use Fast User Switching

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You're Unable to Use SMART Sync with a Virtual LAN

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Student Computers Slow Down or Stop Responding When Using SynchronEyes Software

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Students Can Disable SynchronEyes Software's Internet Block Add-On

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An Error 17 Message in SynchronEyes Software Appears Stating that a smtcrash.dmp File has been Created

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Unable to Find the Teacher’s Computer on the Network

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Error Applying Transforms Message Appears in SynchronEyes Software

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Students Are Unable to Find the Teacher’s Computer on the Network in SMART Sync or SynchronEyes Software

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SMART Sync or SynchronEyes Software Stops Responding

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SMART Sync and SynchronEyes Software Communication Port Numbers

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Bypassing the SynchronEyes Software Lock Feature

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Computer Stops Responding with SynchronEyes Software

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SynchronEyes Software's Show Media Feature Displays Only a Black Screen

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Using SynchronEyes Software Versions 5.x, 6.x or 7.x in Thin Client Environments Such As Citrix

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The SMART Sync My Desktop Toolbar Doesn’t Appear During a Broadcast

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Blocking Students’ Internet Access in SynchronEyes Software

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Students Are Unable to Connect to their Teacher's Computer Using a SynchronEyes Software Teacher ID

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SynchronEyes Software 7.0 Network Bandwidth Usage Information

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Silently Installing SynchronEyes Software Version 7.x

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SMART Sync Reverts to Your Previous Preferences

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Automatically Upgrading SynchronEyes Software

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You’re Unable to Connect Using the IP Address or Host Name With SynchronEyes Software

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A Windows Firewall Message Disrupts SynchronEyes Software Communication (Windows XP SP1)

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A Windows Firewall Message Disrupts SynchronEyes Software Communication (Windows XP SP2)

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Upgrading to SynchronEyes Software Version 7.0.2 Using MSI Commands

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What's New in SynchronEyes Software Version 7.0.2

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Blocking Internet Usage in SynchronEyes Software Version 7.0.2

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SynchronEyes Teacher-Station Software Closes Unexpectedly When Students Disconnect and Teacher Presses F5

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SynchronEyes Teacher-Station Software Closes Unexpectedly When You Disconnect Students

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Product Documents

Product guides and quick references (7) Show

SynchronEyes 7.0 Software Features and Functions (087309)

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What's New in SynchronEyes 7.0 Software (087310)

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SynchronEyes Software Quiz Wizard Version 7.0 User's Guide (089870)

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SynchronEyes Software Version 7.0 Toolbars Quick Reference (089877)

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SynchronEyes Classroom Management Software Version 7.0.2 User's Guide (089922)

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Using SynchronEyes Software With Mobile Devices (093558)

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SynchronEyes Classroom Management Software Installation Guide (095093)

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SMART Technologies is a leading provider of technology solutions that enable inspired collaboration in schools and workplaces around the world by turning group work into a highly interactive, engaging and productive experience. SMART delivers an integrated solution of hardware, software and services designed for superior performance and ease of use, and remains a world leader in interactive displays.
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