Click a link below for more support information about your SMART product

• SMART Board 800i5e-SMP interactive whiteboard systems with appliance

• SMART Board 800ixe-SMP interactive whiteboard systems with appliance

• SMART Board SBID8070ie-SMP interactive flat panels with appliance

• SMART Board SBID8055ie-SMP interactive flat panels with appliance

To check the firmware version number

1. Turn on your interactive product.

2. Press the information button on the appliance control panel.

3. Select System > About in the appliance's user interface to view the firmware version number.

4. If the firmware version is different from the version listed in the Downloads details section below, update your firmware. Follow the steps below to download and install the firmware update.

To update the appliance firmware

1. Download the WIM file from this page, and then save it to a USB drive. 

2. Connect the USB drive to your SMART product. If you have a SMART Board 800ie interactive whiteboard system, connect the USB drive to the appliance control panel on the left side of the pen tray.

   OR

   If you have a SMART Board 8070ie or 8055ie interactive flat panel, connect the USB drive to one of the three USB receptacles on the appliance behind the right side of your interactive flat panel. Don't use the single USB receptacle on the left side of your interactive flat panel.

3. Select System > Settings on the SMART Business toolbar.

   The logon screen appears.

4. Type your administrator password, and then press Log On.

   The Configuration Setting menu appears.

5. Press the Administration tab, and then select the Firmware Update tool.

6. Browse to and select the WIM file on the USB drive.

7. Press Open, and then follow the on-screen instructions.