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Support center

600i

SMART Board 600i interactive whiteboard system
(with Unifi 35 projector)

This page provides links to user’s guides, how-to and troubleshooting articles, our extensive knowledge base and other resources for your SMART product.

This model has been discontinued and is no longer for sale. Although we don't offer customer support for discontinued products, you can still access product documents on this page. For a complete list of discontinued products and for details about our policy, visit the discontinued products and customer support program page.

Question and Answer Documents

How-to articles (26) Show

How to Configure the On-Screen Display Controller (077594)

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Keeping the Writing Surface Clean on Your Front Projection SMART Board Interactive Whiteboard (077938)

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Determining the Serial Number of a Front-Projection SMART Board Interactive Whiteboard (084327)

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Ordering Replacement Parts for SMART Products (098213)

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Enabling and Configuring a Serial (RS-232) Computer Connection to the Unifi 35 Projector (100768)

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Enabling and Configuring the Unifi 35 Projector's Room Control Feature (100812)

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Upgrading the Unifi 35 Projector’s Firmware (115100)

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Connecting a SMART Board 600i interactive whiteboard system (115199)

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USB Storage Device Compatibility with the SMART Hub VE220, the SE240 and the Unifi 35 Projector (124102)

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Upgrading Your Unifi 35 Projector’s Firmware to Version 2.x (128500)

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Disinfecting Your SMART Board Interactive Whiteboard (133351)

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Optimizing Your Projector's Lamp Life (144508)

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How to locate your projector’s serial number (170265)

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You’re Unable to Connect a SMART Board 600i Interactive Whiteboard System to a Network (124969)

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Getting the Best Image Quality on Your SMART Board Interactive Whiteboard (127199)

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Determining the Serial Number of Your SMART Board 600i Series Interactive Whiteboard System (127924)

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Installing an Extended Control Panel (ECP) with Your Height-Adjustable Wall Mount (HAWM-600i2) (128373)

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Changing Your Unifi 35 Projector’s Firmware From Version 2.x to 1.x (128501)

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Cable Setup for the SMART Hub PE260 Interactive Whiteboard System (131892)

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Changing Registry Permissions in Windows 2000 and XP Operating Systems (077604)

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Conferencing with Your SMART Interactive Product Using NetMeeting Software (077606)

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Extending the USB Cabling Between a Computer and the Unifi 35 Projector in a 600i Interactive Whiteboard System (097064)

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Reinforcing a SMART Board 600i Series Interactive Whiteboard System Wall Mount Installation with a Backer Board (113145)

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SMART Board 600i Interactive Whiteboard System Installation Check List (114242)

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Connecting Two Computers to a SMART Board 600i Interactive Whiteboard System (115597)

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The Unifi 35 Projector’s Speakers Are Muted (119963)

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Troubleshooting articles (49) Show

Top technical tips for SMART Board interactive whiteboards (170161)

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Top technical tips for SMART Board 600 series interactive whiteboards (170162)

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Top technical tips for SMART projectors (170164)

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Top Technical Tips (129043)

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Yellow Paper Image Appears on the SMART Board Interactive Screen (077614)

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The pointer sticks in one place on the SMART Board interactive whiteboard (077799)

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SMART Products Suitable for People with Disabilities (077823)

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Don't Use Mr. Clean Magic Eraser or Magic Wipe on Your SMART Board Interactive Whiteboard (092814)

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Keystone Adjustment for SMART Board 600i Interactive Whiteboard Systems (102265)

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SMART Board 600i Interactive Whiteboard System Won't Turn On (103160)

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No Sound from SMART Board 600i Interactive Whiteboard System Speakers (107283)

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Understanding the Status Lights on Your Cat 5 to USB Extenders (CAT5-XT) (116228)

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The USB Speakers On Your SMART Board Interactive Whiteboard Don’t Work (119956)

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You're Unable to Update Your SC9 Firmware (127673)

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The SMART Board 600i Interactive Whiteboard’s Touch Behaves Erratically (128498)

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SMART Tools Stop Responding (128698)

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Ready Light Flashes Green on SMART Board Interactive Whiteboards (129028)

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A Pen Pointer Appears Instead of the Mouse Pointer (131882)

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Your SMART interactive product stops responding to touch when you exit a 3D scene in SMART Notebook software (170371)

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Remote meeting participants are unable to use a mouse to write with Remote Ink in Full Screen view (170287)

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Your Mac Laptop Computer’s Trackpad Stops Working When You Connect a SMART Board Interactive Whiteboard (123471)

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SMART Meeting Pro Doesn’t Work Properly when Multiple Users Interact Simultaneously on Multiple Boards (127818)

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Your Laptop Enters Sleep Mode When Your SMART Board Interactive Whiteboard Shuts Down (137679)

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Designating the Correct Display for Multiple Displays with Windows 7 (142575)

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Your interactive screen doesn't respond to touch (154731)

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Your projector’s image flickers or shifts (157896)

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Interactive Screen Goes Blank after a Period of Inactivity (077708)

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The Projected Image Flickers on the SMART Board Interactive Whiteboard (077913)

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The Projected Image is the Wrong Size on the SMART Board Interactive Whiteboard (077914)

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PowerPoint Video Clips Don’t Display Correctly on the Interactive Whiteboard (077922)

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Using Electrically Sensitive Medical Devices with SMART Interactive Products (079177)

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Hiding the Unifi On-Screen Interface on the SMART Board 600i Interactive Whiteboard System (094348)

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Mold Does Not Grow and Cannot Grow on Front-projection SMART Board Interactive Whiteboards (096313)

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Concern About Phthalates in SMART Board Interactive Whiteboards (096361)

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The SMART Board 600i Series Unifi 35 Projector's Image Flickers (096870)

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Upgrading 600 Series Interactive Whiteboard SC9 Firmware to Work with a Unifi Projector (097702)

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SMART Board 600i Interactive Whiteboard System Control Module Won't Respond (104222)

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Height Adjustment Product Solutions for Safely Installing Your SMART Board 600i Series (111462)

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Unable to Use a USB Storage Device with the ScratchPad Application (112649)

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You're Unable to Use the SMART Notebook Software Pen Tool in Parallels Desktop (114378)

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The Left Side of the Projected Image Doesn’t Appear on the Interactive Screen of a SMART Board 600i Interactive Whiteboard System (115638)

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Unable to Connect Your Computer to the SMART Board 660i and 680i Interactive Whiteboard System (116389)

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Using the Remote Control for the Unifi 35 Projector (118040)

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No Latex in Front Projection SMART Board Interactive Whiteboard Pen Tray Tools or Displays (118459)

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The Points Per Second Slider In SMART Board Diagnostics Doesn’t Work (119962)

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SMART Board 600i System Flowchart: Is There Audio From the Unifi 35 Projector Speakers? (114209)

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SMART Board 600i System Flowchart: Can You Connect Your Computer to Your SMART Board 600i Interactive Whiteboard System? (114210)

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SMART Board 600i System Flowchart: SMART Board 600i Unifi 35 Projector Won't Turn On (114343)

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SMART Board 600i System Flowchart: Does the Unifi 35 Projector have Video? (115461)

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Product Documents

Product guides and quick references (6) Show

Extending USB Connections - SMART Board 600 and 600i Series Interactive Whiteboards (099641)

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Important information for SMART Board 600 and SBD600 series interactive whiteboard users (139947)

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SMART Board 600i Series Interactive Whiteboard System Installation and Configuration Guide (087643)

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Mounting Template for SMART Board 600i Series Interactive Whiteboard Systems (088595)

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Installation steps for the SMART Board 600i interactive whiteboard system

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UF35 Firmware Update Video

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Product specifications (2) Show

SMART Board 680i Interactive Whiteboard System Specifications (074231)

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SMART Board 660i Interactive Whiteboard System Specifications (074233)

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Environmental compliance (2) Show

SMART Board 600 Series Interactive Whiteboard MCV Table (095781)

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Unifi 35 Projector EIP Compliance Document (China) (095850)

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Accessory Documents

Accessory guides (10) Show

FS600i Floor Stand Installation Guide (095773)

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FS600i Floor Stand Textless Installation Instructions (098953)

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SMART GoWire auto-launch cable (USB-GW) illustrated installation instructions (077413)

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Updater for SMART GoWire cable with SMART Meeting Pro release notes (170342)

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HAWM-UX/UF spacer accessory kit AK-00112-20 (156024)

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HAWM-600i2 Height-Adjustable Wall Mount Solid Wall Textless Installation Instructions (123593)

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HAWM-600i2 Height-Adjustable Wall Mount Stud Wall Textless Installation Instructions (128075)

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HAWM-600i Wall Mount for SMART Board 600i Series Interactive Whiteboard Systems Stud Wall Textless Installation Instructions (104134)

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HAWM-600i Wall Mount for SMART Board 600i Series Interactive Whiteboard Systems Solid Wall Textless Installation Instructions (104139)

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CAT5-XT-1100 textless installation guide (170166)

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Accessory specifications (6) Show

Floor Stand for SMART Board 600i Series Specifications (095044)

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FS600i2 Floor Stand for SMART Board 600i and 600i2 Series Specifications (121401)

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SMART GoWire auto-launch cable specifications (076019)

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Height Adjustable Wall Mount (HAWM-600i2) for SMART Board 600i and 600i2 Interactive Whiteboard Systems Specifications (126460)

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Height-Adjustable Wall Mount (HAWM-600i) for the SMART Board 600i Interactive Whiteboard System Specifications (101224)

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CAT5-XT-1100 specifications (170202)

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Parts diagrams (2) Show

Unifi 35 projector parts diagrams (096110)

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HAWM-600i height-adjustable wall mount for SMART Board 600i interactive whiteboard systems parts diagrams (127155)

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SMART Boards for Dummies

SMART Boards for Dummies

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Product Warranty

Warranty

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SMART Technologies is a leading provider of technology solutions that enable inspired collaboration in schools and workplaces around the world by turning group work into a highly interactive, engaging and productive experience. SMART delivers an integrated solution of hardware, software and services designed for superior performance and ease of use, and remains a world leader in interactive displays.
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