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Adobe Flash Player objects don't play in SMART Notebook software


SMART Software SMART Notebook collaborative learning software

Operating Systems Windows operating systems

Other Adobe Flash Player

Issue

Adobe Flash Player objects in SMART Notebook software (such as Dice or Spinner) don't play when you browse back to a page that you previously viewed. This issue occurs when you browse by selecting the thumbnail of the page in the page sorter.

Cause

A software bug in Adobe Flash Active X control causes Adobe Flash Player objects not to play in SMART Notebook software. SMART has reported this bug with Adobe. We encourage users to join the discussion and vote to have Adobe correct the issue. Here's a link to the reported bug on the Adobe website: https://bugbase.adobe.com/index.cfm?event=bug&id=4011520

Solution

A workaround for this issue is to browse SMART Notebook pages with the arrow buttons on the toolbar instead of selecting pages from the page sorter.

 

First published: July 16, 2015

 
       
SMART Technologies is a leading provider of technology solutions that enable inspired collaboration in schools and workplaces around the world by turning group work into a highly interactive, engaging and productive experience. SMART delivers an integrated solution of hardware, software and services designed for superior performance and ease of use, and remains a world leader in interactive displays.
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