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Digital Ink Disappears in PowerPoint 2007

SMART Software SMART Product Drivers 10.6
Operating Systems Windows operating systems
Other PowerPoint 2007 software

Issue

After you upgrade to or install SMART Product Drivers 10.6, you’re unable to write in digital ink in PowerPoint 2007’s Presentation mode or Slideshow mode. The digital ink disappears when you click Add as image.

Note

This document is similar to SMART Aware Toolbar Missing in Some Microsoft Office Applications, document 134138.

Cause

The SMART Ink Aware DLL is not correctly registered on your computer.

Solution

Windows XP

To register the SMART Ink Aware Add-in

  1. Close all Microsoft Office applications.

  2. Select Start > Run.

    The Run dialog box appears.

  3. Type cmd, and then press ENTER.

  4. Type c:, and then press ENTER.

  5. Type the following command, and then press ENTER:

    cd C:\Program Files\SMART Technologies\SMART Product Drivers\

  6. Type the following command, and then press ENTER:

    regsvr32 /u AwareMSOfficeAddin.dll

    A “DllUnregisterServer In AwareMSOfficeAddin.dll Succeeded” message appears.

  7. Type the following command, and then press ENTER:

    regsvr32 AwareMSOfficeAddin.dll

    A “DllRegisterServer in AwareMSOfficeAddin.dll succeeded” message appears.

  8. Start PowerPoint 2007.

Windows Vista or Windows 7.0

To register the SMART Ink Aware Add-in

  1. Close all Microsoft Office applications.

  2. Click Start.

    The Search Programs and Files menu appears.

  3. Type cmd, and then press ENTER.

    The cmd.exe program starts.

  4. Type c:, and then press ENTER.

  5. Type the following command, and then press ENTER:

    cd C:\Program Files\SMART Technologies\SMART Product Drivers\

  6. Type the following command, and then press ENTER:

    regsvr32 /u AwareMSOfficeAddin.dll

    A “DllUnregisterServer In AwareMSOfficeAddin.dll Succeeded” message appears.

  7. Type the following command, and then press ENTER:

    regsvr32 AwareMSOfficeAddin.dll

    A “DllRegisterServer in AwareMSOfficeAddin.dll succeeded” message appears.

  8. Start PowerPoint 2007.

Note 

Try writing notes on a PowerPoint presentation in Slideshow mode, and then use the SMART Aware toolbar to add your notes as an image to verify whether the feature is working.

First Published April 14, 2010

 

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SMART Technologies is a leading provider of technology solutions that enable inspired collaboration in schools and workplaces around the world by turning group work into a highly interactive, engaging and productive experience. SMART delivers an integrated solution of hardware, software and services designed for superior performance and ease of use, and remains a world leader in interactive displays.
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