SMART CEO calls 600 employees and turns feedback into action

Leadership is not about having all the answers. It is about listening and acting on what you hear. That belief is at the heart of how SMART Technologies CEO, Nicholas Svensson, leads. In this feature from Business Insider, Nicholas shares a simple but powerful practise: personally calling every employee across our global organisation to ask what is working, what is not and what needs to change.

His authentic, people-centric approach has shaped how we communicate, how we make decisions and how we show up for each other at SMART. It is that approach that has helped us move faster, remove friction and better support our users and customers company-wide.

We are proud to work for a leader who puts people first—and even prouder of the culture that creates.