Product information & subscriptions

What is SMART Learning Suite (SLS)?

SMART Learning Suite software enables teachers to transform static content into interactive experiences with lesson delivery, assessments, collaborative workspaces and game-based activities. The suite includes SMART Notebook® desktop software and cloud based SLS Online.

What are the benefits of a SMART Learning Suite subscription?

A subscription to SMART Learning Suite ensures that you get the latest SMART Notebook enhancements, plus access to SMART Learning Suite Online. Click here to view a chart detailing the features that SMART has developed for each release of SMART Learning Suite.

How many activations do I receive?

SMART Learning Suite subscriptions are sold on a per-teacher basis. This provides each teacher with a SMART account, which allows them to install and use SMART Notebook on classroom, home, and office computers. Teachers also can sign into SMART Learning Suite Online with the same SMART account.

Can I work on SMART Learning Suite lessons at home?

Yes. With an active subscription to SMART Learning Suite, you can use SMART Notebook software on the computer in your classroom and on your computer at home. How you activate the full version of SMART Notebook on your home computer depends on the method used to activate SMART Notebook – by SMART account email or by product key. Learn more.

SMART Learning Suite Online is accessible anywhere, including at home, from any web-enabled device.

Is it included with SMART interactive displays?

Yes. Beginning January 20, 2016, all SMART interactive displays include a one-year SLS subscription.

Can I try it before I decide?

Yes. A 45-day trial is available...for both the desktop and online experience.

How much does it cost?

It depends on who you are and what you need! SLS uses a subscription model based on a per-teacher, per-year plan. Every classroom, school and district is different, so we want to ensure that you have a pricing model that makes your life easier.

Find more information,  visit the SLS licensing page

How do I manage my SMART Learning Suite subscription?

The Software Licensing Portal is an online tool that allows administrators to easily manage SMART Learning Suite subscriptions. It includes a variety of subscription details such as renewal dates, available users, and assigned users.

What’s the benefit?

The new portal allows administrators to entitle users to access SMART software by adding their email addresses to the subscription (instead of license keys).
This system grants access to a person, rather than to a device with the installed software, which offers greater flexibility as to where teachers access the software and with what device. For example, a teacher may install SMART Notebook on any computer and simply sign in to access the full version as well as any saved personal data. In addition, this new system provides entitled teachers with access to SMART Learning Suite Online. 

What do I need to do?

If you're an administrator login and add your teachers' emails! If you're a teacher, contact your administration to ensure your email is added to the portal.

For more information, including FAQs, visit our Support site.

What operating systems are supported?

SMART Learning Suite is supported on the current releases for Windows, Mac and SMART Notebook extensions. All system requirements can be found in the release notes. SMART Notebook for iPad is not included in SLS and must be purchased separately.

Learn about using SMART Learning Suite with Chrome OS.

Which languages are supported?

See a full list of supported languages on OSX and Windows

Where do I download it?

I am not in a Google for Education district, or I haven't launched 1:1 initiatives. Is SLS still for me?

Absolutely! SMART Learning Suite is designed specifically to support a variety of instructional methods like teacher-led learning, student-led learning, flipped classrooms, and much more! It also complements technology like large-format displays, 1:1 initiatives and Bring Your Own Device (BYOD) classrooms.

SMART Learning Suite is all about giving you the flexibility to teach the way you need to.

Can I get technical support without a subscription?

An SLS subscription is required to request SMART technical support, but access to our library of manuals, help documents, videos, the Knowledge Base and the new Community Forums remains free (registration may be required for some features).

General

Do I need a SMART interactive display to use SMART Learning Suite?

No. However, if you use SLS with a SMART Board, you’re eligible for a customer discount.

Are there features that don't work in the SMART Notebook Player when I'm using a SMART Board with iQ?

Yes, the following features are not available with the Notebook Player app:

  • Flash widgets
  • HTML5 widgets
  • Device-enabled activities (Shout it Out!, Monster Quiz, formative assessments, sending activities to devices)
  • Animations
  • Audio links
  • Geogebra
  • Lesson Activity toolkit
  • 3D objects
  • SMART blocks
  • Concept mapping

Can I access my information in the SMART Software Portal?

Yes. The SMART Software Portal allows you to view your account information including product keys, activations and the end dates of your current software contracts.

How is my personal information protected when I login?

SMART respects your personal information and does not share or sell any information with third parties. Review our Privacy Policy for more information.

What is a SMART Account? When do I need to login with it?

A SMART Account, or SMART ID, is your entry point into SMART Learning Suite. A SMART ID gives you access to all your SMART content. This is the same account currently required for device-based activities (single sign-on).

In SMART Notebook, you need to login to access features that require devices or an internet connection, or to run basic version.

  Not Logged In Logged In
No Subscription/Expired Trial Notebook will not load You'll be in basic version
Subscription/Trial Full access except for:
  • Some SMART activities functionality
    • Sharing activities with devices
    • Shout it Out
    • Formative assessments
    • Monster Quiz
  • Maintaining a consistent activity code
  • Sharing lessons with a URL
Full access

Does SMART Learning Suite work on Chromebooks?

SMART Learning Suite Online lets teachers open PDF and PowerPoint® files, Google Slides, Docs and Sheets, and SMART Notebook lessons on a Chromebook, share them to any student device, and write over and interact with content. With lessons on phones, tablets, Chromebooks or PCs, students can complete interactive assignments – and learn at their own pace. Learn more

Renewals

Can I purchase classroom or site licenses?

We’ve replaced these kinds of licenses with a subscription model based on a per-teacher, per-year plan.

What happens if my subscription ends or my trial expires?

Customers who choose not to renew their SMART Learning Suite subscription will continue to have access to all the features included with SMART Notebook basic version. SMART Notebook basic version is free desktop software that enables teachers create interactive lessons and deliver them on an interactive display to engage students. They can open and deliver previously created lessons that contain subscription-based content with full functionality, but they will not be able to edit that content or create new subscription-based content.

Feature

With an expired subscription

Game-based activities & formative assessments

All existing content is maintained but is read-only and new activities cannot be created.

YouTube add-on

Existing videos remain but cannot search or insert new videos.

Image Web Search add-on

Existing images appear but cannot search for new images.

Concept Mapping add-on

All existing concept maps are maintained, but new concept maps cannot be created.

Lesson Recorder add-on

Existing recordings will play but cannot create new recordings.

SMART Blocks add-on

Runs existing SMART Blocks but cannot add new SMART Blocks. (Blocks aren't launched)

Maestro

Will not launch.

Screen View

Dual page, and transparent background options are not available.

Unable to “share”

Unable to share files through “Share to Board” or “Share using a Link.”

Watermark on each page

SMART brand will appear on each page. This watermark will disappear when connected to a SMART Board.

Will I see a watermark if I don’t renew?

A watermark appears when using SMART Notebook basic version on desktop computers or any non-SMART display. To ensure the best classroom experience for teachers and students, there isn’t a watermark when the computer is connected to a SMART Board.

Are my existing investments in SMART recognized if I renew with SLS?

Yes! If you are using a SMART display in your classroom, you’re eligible for a customer discount.

When will my SMART Learning Suite (SLS) renewal or extension start?

The term of the renewal or extension begins the day that the original Subscription (or any subsequent purchased Subscription) ends. This applies whether the renewal or extension was purchased before the expiration of the Subscription or after.