SMART Garantie | SMART Technologies

Garantie

Geben Sie unten die Seriennummer oder den Softwareschlüssel Ihres SMART Produkts ein, um Informationen zur Garantie des Produkts oder zu Ihrem Schlüssel zu erhalten. Sie können mehrere Nummern eingeben: Nutzen Sie ein Komma als Trennzeichen oder geben Sie alternativ jeweils eine Nummer pro Zeile ein. Sie können maximal 100 Seriennummern eingeben.

  • SMART Assure Garantie

    Die SMART Assure Garantie bietet umfassenden Schutz.

    Mit der SMART Assure Garantie können Sie sich rund um die Uhr an unser SMART-Kundensupport-Team wenden, um Ihre Fragen zu klären und Probleme aus der Ferne zu beheben. Bei Bedarf ist ein erweiterter Hardwareaustausch oder eine Reparatur vor Ort möglich, wobei der Versand auf Kosten von SMART erfolgt. Neben dem Austausch oder der Reparatur vor Ort können Sie sich auch für Support durch autorisierte SMART-Techniker entscheiden. Diese entfernen das defekte Produkt und installieren ein repariertes oder ersetztes Produkt. Sollte eine Rücksendung erforderlich sein, verpacken wir das defekte Produkt auch, damit es sicher bei SMART ankommt — wir übernehmen sogar die Rücksendekosten.

    Weitere Informationen finden Sie in den AGB .

  • SMART Garantie

    Mit der SMART Garantie können Sie sich rund um die Uhr an unser SMART-Kundensupport-Team wenden, um Ihre Fragen zu klären und Probleme aus der Ferne zu beheben. Bei Bedarf ist ein erweiterter Hardwareaustausch oder eine Rücksendung zu Reparaturzwecken möglich, wobei der Versand auf Kosten von SMART erfolgt. Wenn Sie ein defektes Produkt zurücksenden müssen, übernimmt SMART die Versandkosten.

    Einzelheiten finden Sie in den Allgemeinen Geschäftsbedingungen.

  • Upgrade oder Garantieverlängerung erwerben

    Garantieverlängerungen und/oder Upgrades zur SMART Assure Garantie sind für ausgewählte Produkte erhältlich. Die Bedingungen einer verlängerten Garantie entsprechen denen der ursprünglichen Garantie. Wenden Sie sich an Ihren Fachhändler, um eine Garantieverlängerung zu erwerben.

  • Richtlinie zum Support für eingestellte Produkte

    Eine Liste der eingestellten Produkte finden Sie unter Eingestellte Produkte. Lesen Sie unsere Richtlinie zum Support für eingestellte Produkte.

  • Support für Produkte mit abgelaufener Garantie

    Für ausgewählte Produkte mit abgelaufener Garantie stehen in bestimmten Regionen Optionen für eine Rücksendung zu Reparaturzwecken zur Verfügung. Wenden Sie sich an uns, um erste Schritte einzuleiten.

Check warranty status

Es gab Probleme mit den eingegebenen Daten.

Es wurden keine Seriennummer eingegeben.

Die folgende Seriennummer ist ungültig: {{SerialNumberWithoutWarranty}}
Seriennummern Produkt Menge Ablaufdatum der Garantiezeit
{{warranty.SerialNumber}} {{warranty.Product}} {{warranty.Quantity != null && warranty.Quantity != '' ? warranty.Quantity : '-'}} {{warranty.EndDate}}
Die Garantie ist abgelaufen. Nutzen Sie unser Self-Service-Supportangebot unter SMART Support.

Warranty by product release year

  • 2019 - Current
  • 2016 - 2019
  • 2015 and earlier

Warranty information for products released since September 2019

Warranty terms and conditions for products within these series may differ by model, size, or region. Contact your reseller or Support for more information about warranties available for your product.

SMART product North America Belgium, The Netherlands, Luxembourg Norway, Sweden, Denmark, Finland, Estonia, Latvia, and Lithuania Austria, Germany, Switzerland Australia & New Zealand UK & Ireland All other supported countries
SMART Board GX and GX Plus series display

3-year
SMART warranty

Optional upgrade to 3-year
SMART Assure warranty

Optional 2 and 4 year extension available

Effective Apr 01, 2025*

*5-year
SMART warranty

*Optional upgrade to 5-year SMART Assure warranty

*Optional 2 year extension available

(Displays purchased before Apr 01,2025: 3-year SMART warranty with optional upgrade to 3-year SMART Assure warranty and optional 2 and 4 year extension available)

Effective Apr 01, 2025*

*5-year
SMART warranty

*Optional 2 year extension available

(Displays purchased before Apr 01,2025: 3-year SMART warranty with optional 2 and 4 year extension available)

Effective Jan 01, 2024*

*5-year
SMART warranty

(Displays purchased before Jan 01,2024: 3-year SMART warranty)

Effective August 01, 2023*

*5-year
SMART warranty

*Optional upgrade to 5-year
SMART Assure warranty

*Optional 2 year extension available

(Displays purchased before Aug 01,2023: 3-year SMART warranty with optional upgrade to 3-year SMART Assure warranty and optional 2 and 4 year extension available)

5-year
SMART Assure warranty

(Displays purchased before Sep 01,2022: 5-year SMART warranty with optional upgrade to 5-year SMART Assure warranty)

Optional 2 year extension available

3-year
SMART warranty

Optional 2 and 4 year extension available

SMART Board GX Zero series interactive display

3-year
SMART warranty

Optional upgrade to 3-year
SMART Assure warranty

Optional 2 and 4 year extension available

Effective Apr 01, 2025*

*5-year
SMART warranty

*Optional upgrade to 5-year SMART Assure warranty

*Optional 2 year extension available

(Displays purchased before Apr 01,2025: 3-year SMART warranty with optional upgrade to 3-year SMART Assure warranty and optional 2 and 4 year extension available)

Effective Apr 01, 2025*

*5-year
SMART warranty

*Optional 2 year extension available

(Displays purchased before Apr 01,2025: 3-year SMART warranty with optional 2 and 4 year extension available)

5-year
SMART warranty

5-year
SMART warranty

Optional upgrade to 5-year
SMART Assure warranty

Optional 2 year extension available

5-year
SMART Assure warranty

Optional 2 year extension available

3-year
SMART warranty

Optional 2 and 4 year extension available

SMART Board Mini interactive podium

3-year
SMART warranty

Optional 2 year extension available

3-year
SMART warranty

Optional 2 year extension available

3-year
SMART warranty

Optional 2 year extension available

3-year
SMART warranty

Optional 2 year extension available

3-year
SMART warranty

Optional 2 year extension available

3-year
SMART warranty

Optional 2 year extension available

3-year
SMART warranty

Optional 2 year extension available

SMART Board MX (V2 and later) and MX Plus series display

3-year
SMART Assure warranty

Optional 2 and 4 year extension available

*Excludes the MX-V5 (-7L) promotion, which includes a 7-year SMART Limited Warranty with an optional upgrade to a 7-year SMART Assure Warranty.

Effective Apr 01, 2025*

*5-year
SMART Assure warranty

*Optional 2 year extension available

(Displays purchased before Apr 01,2025: 3-year SMART Assure warranty with optional 2 and 4 year extension available)

Effective Apr 01, 2025*

*5-year
SMART warranty

*Optional 2 year extension available

(Displays purchased before Apr 01,2025: 3-year SMART warranty with optional 2 and 4 year extension available)

Effective Jan 01, 2024*

*5-year
SMART Assure warranty

((Displays purchased before Jan 01,2024: 3-year SMART Assure warranty)

Effective August 01, 2023*

*5-year
SMART Assure warranty

*Optional 2 year extension available

(Displays purchased before Aug 01,2023: 3-year SMART Assure warranty with optional 2 and 4 year extension available)

5-year
SMART Assure warranty

Optional 2 year extension available

3-year
SMART warranty

Optional 2 and 4 year extension available

SMART Board MX Pro (V2 and later) series display

3-year
SMART Assure warranty

Optional 2 and 4 year extension available

Effective Apr 01, 2025*

*5-year
SMART Assure warranty

*Optional 2 year extension available

(Displays purchased before Apr 01,2025: 3-year SMART Assure warranty with optional 2 and 4 year extension available)

Effective Apr 01, 2025*

*5-year
SMART warranty

*Optional 2 year extension available

(Displays purchased before Apr 01,2025: 3-year SMART warranty with optional 2 and 4 year extension available)

Effective Jan 01, 2024*

*5-year
SMART Assure warranty

(Displays purchased before Jan 01,2024: 3-year SMART Assure warranty)

Effective August 01, 2023*

*5-year
SMART Assure warranty

*Optional 2 year extension available

(Displays purchased before Aug 01,2023: 3-year SMART Assure warranty with optional 2 and 4 year extension available)

5-year
SMART Assure warranty

Optional 2 year extension available

3-year
SMART warranty

Optional 2 and 4 year extension available

SMART Board M Pro series interactive display

3-year
SMART Assure warranty

Optional 2 and 4 year extension available

Effective Apr 01, 2025*

*5-year
SMART Assure warranty

*Optional 2 year extension available

(Displays purchased before Apr 01,2025: 3-year SMART Assure warranty with optional 2 and 4 year extension available)

Effective Apr 01, 2025*

*5-year
SMART warranty

*Optional 2 year extension available

(Displays purchased before Apr 01,2025: 3-year SMART warranty with optional 2 and 4 year extension available)

5-year
SMART Assure warranty

5-year
SMART Assure warranty

Optional 2 year extension available

5-year
SMART Assure warranty

Optional 2 year extension available

3-year
SMART warranty

Optional 2 and 4 year extension available

SMART Board NX series display

3-year
SMART warranty

Optional upgrade to 3-year
SMART Assure warranty

Optional 2 and 4 year extension available

Effective Apr 01, 2025*

*5-year
SMART warranty

*Optional upgrade to 5-year SMART Assure warranty

*Optional 2 year extension available

(Displays purchased before Apr 01,2025: 3-year SMART warranty with optional upgrade to 3-year SMART Assure warranty and optional 2 and 4 year extension available)

Effective Apr 01, 2025*

*5-year
SMART warranty

*Optional 2 year extension available

(Displays purchased before Apr 01,2025: 3-year SMART warranty with optional 2 and 4 year extension available)

5-year
SMART warranty

5-year
SMART warranty

Optional upgrade to 5-year
SMART Assure warranty

Optional 2 year extension available

5-year
SMART Assure warranty

Optional 2 year extension available

3-year
SMART warranty

Optional 2 and 4 year extension available

SMART Board QX Pro series display

3-year
SMART Assure warranty

Optional 2 and 4 year extension available

Effective Apr 01, 2025*

*5-year
SMART Assure warranty

*Optional 2 year extension available

(Displays purchased before Apr 01,2025: 3-year SMART Assure warranty with optional 2 and 4 year extension available)

Effective Apr 01, 2025*

*5-year
SMART warranty

*Optional 2 year extension available

(Displays purchased before Apr 01,2025: 3-year SMART warranty with optional 2 and 4 year extension available)

Effective Jan 01, 2024*

*5-year
SMART Assure warranty

(Displays purchased before Jan 01,2024: 3-year SMART Assure warranty)

5-year
SMART Assure warranty

Optional 2 year extension available

5-year
SMART Assure warranty

Optional 2 year extension available

3-year
SMART warranty

Optional 2 and 4 year extension available

SMART Board RX series interactive display

3-year
SMART Assure warranty

Optional 2 and 4 year extension available

*Excludes the RX (-7L) promotion, which includes a 7-year SMART Limited Warranty with an optional upgrade to a 7-year SMART Assure Warranty.

Effective Apr 01, 2025*

*5-year
SMART Assure warranty

*Optional 2 year extension available

(Displays purchased before Apr 01,2025: 3-year SMART Assure warranty with optional 2 and 4 year extension available)

Effective Apr 01, 2025*

*5-year
SMART warranty

*Optional 2 year extension available

(Displays purchased before Apr 01,2025: 3-year SMART warranty with optional 2 and 4 year extension available)

5-year
SMART Assure warranty

5-year
SMART Assure warranty

Optional 2 year extension available

5-year
SMART Assure warranty

Optional 2 year extension available

3-year
SMART warranty

Optional 2 and 4 year extension available

SMART Board 6000S series display

3-year
SMART Assure warranty

Optional 2 and 4 year extension available

3-year
SMART Assure warranty

Optional 2 and 4 year extension available

3-year
SMART warranty

Optional 2 and 4 year extension available

Effective Jan 01, 2024*

*5-year
SMART Assure warranty

(Displays purchased before Jan 01,2024: 3-year SMART Assure warranty)

Effective August 01, 2023*

*5-year
SMART Assure warranty

*Optional 2 year extension available

(Displays purchased before Aug 01,2023: 3-year SMART Assure warranty with optional 2 and 4 year extension available)

5-year
SMART Assure warranty

Optional 2 year extension available

3-year
SMART warranty

Optional 2 and 4 year extension available

SMART Board 6000S Pro series display

3-year
SMART Assure warranty

Optional 2 and 4 year extension available

3-year
SMART Assure warranty

Optional 2 and 4 year extension available

3-year
SMART warranty

Optional 2 and 4 year extension available

Effective Jan 01, 2024*

*5-year
SMART Assure warranty

(Displays purchased before Jan 01,2024: 3-year SMART Assure warranty)

Effective August 01, 2023*

*5-year
SMART Assure warranty

*Optional 2 year extension available

(Displays purchased before Aug 01,2023: 3-year SMART Assure warranty with optional 2 and 4 year extension available)

5-year
SMART Assure warranty

Optional 2 year extension available

3-year
SMART warranty

Optional 2 and 4 year extension available

SMART Board 7000R series display

3-year
SMART Assure warranty

Optional 2 and 4 year extension available

3-year
SMART Assure warranty

Optional 2 and 4 year extension available

3-year
SMART warranty

Optional 2 and 4 year extension available

3-year
SMART Assure warranty

3-year
SMART Assure warranty

Optional 2 and 4 year extension available

5-year
SMART Assure warranty

Optional 2 year extension available

3-year
SMART warranty

Optional 2 and 4 year extension available

SMART Board 7000R Pro series display

3-year
SMART Assure warranty

Optional 2 and 4 year extension available

3-year
SMART Assure warranty

Optional 2 and 4 year extension available

3-year
SMART warranty

Optional 2 and 4 year extension available

3-year
SMART Assure warranty

3-year
SMART Assure warranty

Optional 2 and 4 year extension available

5-year
SMART Assure warranty

Optional 2 year extension available

3-year
SMART warranty

Optional 2 and 4 year extension available

SMART Board M700 series interactive whiteboard

3-year
SMART warranty

Optional 2-year extension

3-year
SMART warranty

Optional 2-year extension

3-year
SMART warranty

Optional 2-year extension

3-year
SMART warranty

3-year
SMART warranty

Optional 2 year extension available

3-year
SMART warranty

Optional 2-year extension

3-year
SMART warranty

Optional 2-year extension

SMART Ultra HD Camera (SWC-120UHD)

3-year
SMART warranty

Optional 2 year extension available

3-year
SMART warranty

Optional 2 year extension

3-year
SMART warranty

Optional 2-year extension

3-year
SMART warranty

3-year
SMART warranty

Optional 2 year extension available

3-year
SMART warranty

Optional 2-year extension

3-year
SMART warranty

Optional 2-year extension

SMART Document Camera
(SDC-650)
5-year, return for replacement

1-year, return for battery replacement
View the SMART warranty

5-year, return for replacement
1-year, return for battery replacement
View the SMART warranty

5-year, return for replacement
1-year, return for battery replacement
View the SMART warranty

5-year, return for replacement
1-year, return for battery replacement
View the SMART warranty

5-year, return for replacement
1-year, return for battery replacement
View the SMART warranty

5-year, return for replacement
1-year, return for battery replacement
View the SMART warranty

5-year, return for replacement
1-year, return for battery replacement
View the SMART warranty

SMART OPS PC module (PCM11 and PCM13 series)

3-year
SMART warranty

Optional 1 or 2-year extension

3-year
SMART warranty

Optional 1 or 2-year extension

3-year
SMART warranty

Optional 1 or 2-year extension

Effective Jul 01, 2024*

*5-year
SMART warranty

(PCM11 purchased before Jul 01,2024: 3-year SMART SMART warranty

3-year
SMART warranty

3-year
SMART warranty

Optional 1 or 2-year extension

3-year
SMART warranty

Optional 1 or 2-year extension

SMART iQ appliance (AM60) and SMART Android appliance (AMG1)

3-year
SMART warranty

Optional 1 and 2 year extension available

3-year
SMART warranty

Optional 1 and 2 year extension available

3-year
SMART warranty

Optional 1 and 2 year extension available

3-year
SMART warranty

3-year
SMART warranty

3-year
SMART warranty

Optional 1 and 2 year extension available

3-year
SMART warranty

Optional 1 and 2 year extension available

SMART HD mobile stand for interactive displays
(FS-SBID-200)
5-year
SMART warranty
5-year
SMART warranty
5-year
SMART warranty

5-year
SMART warranty

5-year
SMART warranty

5-year
SMART warranty
5-year
SMART warranty
SMART Wall mount for interactive displays (WM-SBID-200)
1-year
SMART warranty
1-year
SMART warranty
1-year
SMART warranty

1-year
SMART warranty

1-year
SMART warranty

1-year
SMART warranty
1-year SMART warranty
SMART Electric Height-Adjustable Floor Stand
(series 400 and 500)
5-year
SMART warranty
5-year
SMART warranty
5-year
SMART warranty

5-year
SMART warranty

5-year
SMART warranty

5-year
SMART warranty
5-year
SMART warranty
SMART Wall stand electric
(WSE-400/410)
5-year
SMART warranty
5-year
SMART warranty
5-year
SMART warranty

5-year
SMART warranty

5-year
SMART warranty

5-year
SMART warranty
5-year
SMART warranty

Warranty information for products released from 2016 to September 2019

SMART product Warranty Extended warranty and service plans
SMART Board 7000-V2 series interactive display 3-year, advanced replacement
2-way shipping or return for repair.
View the SMART warranty
 1- or 2-year
SMART Board 7000 series interactive display 3-year, advanced replacement
2-way shipping or return for repair.
View the SMART warranty
1- or 2-year
SMART Board 6000 series interactive display (purchased after February 1, 2017) 3-year, advanced replacement
2-way shipping or return for repair.
View the SMART warranty
1- or 2-year
SMART Board MX/MX100 series interactive display 3-year, advanced replacement 
2-way shipping or return for repair.
View the SMART warranty
1- or 2-year
SMART Board 2000 series display 3-year, advanced replacement
2-way shipping or return for repair.
View the SMART warranty
1- or 2-year
SMART iQ appliance (AM30, AM40, AM50) 3-year, advanced replacement
2-way shipping or return for repair.
View the SMART warranty
1- or 2-year
SMART OPS PC module (PCM8 series) 3-year, advanced replacement 
2-way shipping
View the SMART warranty
 1- or 2-year
SMART Document Camera (SDC-550)

5-year, return for replacement 
1-year, return for battery replacement
View the SMART warranty

Not available
 SMART Podium 600 Series 3-year, advanced replacement
2-way shipping
View the SMART warranty
Not available
 SMART Coding Kits by SAM Labs 180 days
Contact SAM Labs for more information
Not available

Warranty information for products released in 2016 and earlier

Enterprise products
Warranty Extended warranty and
service plans
SMART kapp iQ
(SMART kapp 55/65/75)
2-year
View the SMART warranty
Service plans available; see terms and conditions for details.             
SMART kapp iQ-Pro
(SMART kapp 55/65/75)
3-year
View the SMART warranty
Service plans available; see terms and conditions for details. 
SBID8084i-G4 and SBID8000i-G5
series interactive flat panels with
SMART Meeting Pro
3-year
View the SMART warranty
Service plans available; see terms and conditions for details. 
SRS-Skype (Lync) configuration 2-year
View the SMART warranty
Service plans available; see terms and conditions for details.
SBID8070i-G4 interactive flat panels 2-year
Refer to the original warranty document
included with the product.
Not available
Education products
Warranty Extended warranty and
service plans
SMART 6000 series interactive
flat panels purchased before
February 1, 2017, and
SMART Board 4000 series/E70
interactive flat panels
2-year, advanced replacement
2-way shipping
View the SMART warranty
1- or 3-year
SBM600 series interactive whiteboards 2-year, advanced replacement
2-way shipping
View the SMART warranty
1- or 3-year
SB600/SBD600 series
interactive whiteboards
2-year, advanced replacement
2-way shipping.
Refer to the original warranty document included with the product.
Not available
SBX800 series interactive whiteboards 2-year, advanced replacement
2-way shipping.
View the SMART warranty
3-year
SB480 series interactive whiteboard 2-year, advanced replacement
2-way shipping.
View the SMART warranty
3-year
SMART U100 and U100w projectors 3-year
Lamp coverage: 1-year or 1,000 hours of lamp usage, whichever comes first.
View the SMART warranty
1- or 2-year
SMART V30 projector 3-year
Lamp coverage: 3-year or 3,000 hours of lamp usage, whichever comes first.
Replacement projector lamp: 1-year or 1,000 hours of lamp usage, whichever comes first.
View the SMART warranty
2-year
SMART UX80 and UX60 projectors 3-year
Lamp coverage: 1-year or 1,000 hours of lamp usage, whichever comes first.
Refer to the original warranty document included with the product.
2-year
SRL60wi/SRL60wi2 and SRL40wi
interactive projectors
3-years, covers projector and pen.
Lamp coverage: 1-year or 1,000 hours of lamp usage, whichever comes first.
Refer to the original warranty document included with the product.
2-year
SMART UF75 and UF75w projectors 3-year 
Lamp coverage: 1-year or 1,000 hours of lamp usage, whichever comes first.
Refer to the original warranty document included with the product.
2-year
SMART UF70 and UF70w projectors 3-year
Lamp coverage: 1-year or 1,000 hours of lamp usage, whichever comes first.
Refer to the original warranty document included with the product.
2-year
SMART UF65 and UF65w projectors 3-year
Lamp coverage: 1-year or 1,000 hours of lamp usage, whichever comes first. 
Refer to the original warranty document included with the product.
2-year
SMART V25 projector 2-year
Lamp coverage: 2-year or 2,000 hours of lamp usage, whichever comes first.
Replacement projector lamp: 1-year or 1,000 hours of lamp usage, whichever comes first.
Refer to the original warranty document included with the product.
2-year
SMART Document Cameras
(SDC-450, SDC-330, SDC-280)
5-year, return for replacement
1-year, return for battery replacement
View the SMART warranty
Not available
SMART Podium 500 series 2-year
Refer to the original warranty document included with the product.
3-year
SMART Table interactive
learning center (ST442i)
2-year, 2-way shipping
View the SMART warranty
Not available
SMART Response LE, PE and XE
interactive response systems
2-year
Refer to the original warranty document included with the product.
3-year
Accessories Warranty Extended warranty
SMART kapp iQ appliance
(UGK-KAPPIQ-AM30-EDU)
3-year
Refer to the original warranty document included with the product.
1- or 2-year
SMART kapp iQ appliance
(UGK-KAPPIQ-AM30-ENT)
3-year
Refer to the original warranty document included with the product.
1-year
SBID-G4-XTM 2-year
Refer to the original warranty document included with the product.
Not available
MIC-500 microphone for SMART Room System 2-year
Refer to the original warranty document included with the product.
Not available
SMART Mobile Floor Stand (FS-SB) 1-year
Refer to the original warranty document included with the product.
Not available
Laptop Shelf for FS-UX system 1-year
View the SMART warranty
Not available
Wall Stand kit for integrated flat panels
(WSK-Single/WSK-Dual)
1-year
Refer to the original warranty document included with the product.
Not available
SMART Mobile, Height-Adjustable Floor Stand
(FS-UX)
2-year
View the SMART warranty
Not available
SMART Height-Adjustable Wall Mount
(HAWM UX/UF)
2-year Not available
SBA-L and SBA-V Projection Audio system 
for Whiteboard Systems
1-year
View the SMART warranty
4-year
SBA USB Audio System 1-year
View the SMART warranty
4-year
Wireless Bluetooth Connection (WC8) 1-year
View the SMART warranty
Not available
SBX800 CAT5-XT CAT5 to USB extender 1-year
View the SMART warranty
Not available
CAT5-XT-1100 CAT5 to USB extender  1-year
View the SMART warranty
Not available
USB XT USB active extension 1-year
View the SMART warranty
Not available
SMART Slate (WS200)
2-year
Refer to the original warranty document included with the product.
3-year
SMART kapp boards
Warranty Extended warranty and
service plans
SMART kapp42/
SMART kapp84
1-year (North America, UK, Rest of World)
View the SMART warranty 2-year (EMEA)
View the SMART warranty
1- or 2-year