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Frequently asked questions
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What is SMART OneLaunch?SMART OneLaunch, powered by Airtame, enables users to join, share content and manage meetings through a single touch on their SMART interactive display or from their laptop. It works with Microsoft Teams and other major platforms.
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Which video conferencing platforms does SMART OneLaunch support?SMART OneLaunch provides a consistent experience for Microsoft Teams, Zoom, Google Meet, and Webex meetings.
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Which displays is SMART OneLaunch available on?SMART OneLaunch is available on all iQ4 enabled SMART displays, including SMART Board® QX Pro series (V2 and newer), SMART Board® MX Pro series (V5 and newer), and SMART Board® RX series.
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Is SMART OneLaunch secure?Yes. Calls are hosted on the cloud using room or user credentials, with meeting codes refreshing every five minutes to ensure privacy.
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How do I get and enable SMART OneLaunch?
SMART OneLaunch comes pre-installed on any SMART Board running iQ 4.5.1 or greater. Follow the instructions outlined in the SMART OneLaunch setup guide.
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How do admins manage SMART OneLaunch?Admins can configure and manage OneLaunch through Airtame's secure cloud portal, allowing centralized room setup and ongoing management.
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How do I get a SMART OneLaunch license?
A 1-year license of SMART OneLaunch is included with SMART Board® QX Pro series (V2) displays purchased after July 1st, 2025.
It's also available for additional years or as a software license for other SMART Boards with iQ4 or newer.
Contact SMART Sales or an authorized SMART reseller to learn more or to purchase additional licenses.
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How do I activate SMART OneLaunch license or trial?
After enabling SMART OneLaunch on the SMART Board, activation occurs through Airtame’s secure cloud portal.
Admins can start a 30-day trial to explore its features or activate a purchased license for full access.
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How much does SMART OneLaunch cost?
A 1-year is included with SMART Board QX Pro series (V2) displays.
Pricing for additional years or other iQ-based models varies by region and license term.
Contact SMART Sales or your local authorized reseller for options and details.