Contact Support

We provide technical support for all products with a valid warranty.
Before you contact support, download and complete the technical support checklist. This checklist includes information our support agents need for properly assessing and resolving any issues you’re having with our products.
Click here to learn more
  • Are you having issues related to SMART Notebook 23?
    The latest version 23.1 includes several improvements and important bug fixes, so make sure you're up-to-date with the latest software. If you're looking for a feature that seems to be missing, such as extend page or dual-page display, check out the troubleshooting section of the Notebook 23 support page.
    Learn more

Call us

00 800 4563 2100

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French
Mon–Fri 8 am – 6:30 pm CET

+61 1800 861 129

Hours of operation and languages currently supported:

English
Mon–Fri 8 am – 5 pm AEDT

+43 800 281003

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
German
Mon–Fri 8 am – 6:30 pm CET

+32 800 79 830

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

Toll free 1 888 42SMART (1 888 427 6278)

Hours of operation and languages currently supported:

English, French
Mon–Fri 6 am – 6 pm MT

400-842-7008

Hours of operation and languages currently supported:

English
Mon–Fri 8 am – 3 pm China Standard Time (CST)

+420 800 290 300

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French
Mon–Fri 8 am – 6:30 pm CET

+45 80 25 35 55

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
German
Mon–Fri 8 am – 6:30 pm CET

+1 866 518 6791

Hours of operation and languages currently supported:

English, French
Mon–Fri 8 am – 5 pm MT

00 800 4563 2100

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

+358 800 912909

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

+33 800 91 59 90

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French
Mon–Fri 8 am – 6:30 pm CET

+49 800 5052841

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
German
Mon–Fri 8 am – 6:30 pm CET

+30 80016122030774

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French
Mon–Fri 8 am – 6:30 pm CET

+852 3008 3204

Hours of operation and languages currently supported:

English
Mon–Fri 8 am – 3 pm China Standard Time (CST)

00 800 4563 2100

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

800 9944

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

+353 1800 904 820

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT

+39 800 136 500

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
Italian
Mon–Fri10 am – 6 pm CET
French, German
Mon–Fri 8 am – 6:30 pm CET

+81 800-123 6717

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

371 67 815 111

BBT (Baltijas Biroju Tehnologijas SIA)
Mukusalas iela 41b
Riga, Latvia, 1004

880031263

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

00 800 4563 2100

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French
Mon–Fri 8 am – 6:30 pm CET

+31 800 0228168

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

+64 800 449 585

Hours of operation and languages currently supported:

English
Mon–Fri 8 am – 5 pm AEDT

+47 800 69 360

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

+48 8001124979

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French
Mon–Fri 8 am – 6:30 pm CET

+351 800 786 003

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm CET

8 Pause 10 800 4563 2100

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm CET

French, German
Mon–Fri 7 am – 5:30 pm CET

SMART Customer Support provided by official distributor in Russia:

Сервисное обслуживание и поддержка клиентов SMART от дистрибутора SMART в России:

Hours of operation and languages currently supported:

Russian
Mon–Fri 7am–4pm CET
*поддержка доступна на русском языке с 09:00–18:00 по московскому времени

Visit Website

00 800 4563 2100

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

00 800 4563 2100

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT

+34 900 833 959

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT

+46 20 012 09 67

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

+41 800 838 140

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

00-80-112-7929

Hours of operation and languages currently supported:

English
Mon–Fri 8 am – 3 pm China Standard Time (CST)

00 800 4563 2100

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

00 800 14 204 7885

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

800-018-0197

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT

+44 800 029 3302

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT

Toll free 1 888 42SMART (1 888 427 6278)

Hours of operation and languages currently supported:

English
Mon–Fri 6 am – 6 pm MT

Online Resources

Before you contact us, check for a solution in:

Product Support

Knowledge Base

Check your warranty status

Email us

Oops! An error occurred when trying to submit your form. Please try again.

Thanks! Your support request has been received.

A confirmation email has been sent to {{data.email}}.

Your support ticket number is {{data.newCaseId}}.

You can cite this number in all related communications with SMART Support.

If you don't see a response from SMART within 24 hours, please double check any spam/quarantine folders in your email inbox, and consider whitelisting “cases@smarttech.com”.

Company Shipping Details

0 / 5000
Where can I find my serial number?
Attachments (Optional)
Attach files, photos, or screenshots. 21MB per file, 10 files maximum
Browse Files
  • {{file.name}} 

Can we use this address in the case shipping a return or replacement is required?
* If any additional shipping details are needed, please include them the description of your request

{{data.firstName}} {{data.lastName}}
{{data.organization}}
{{data.address}}
{{data.city}}, {{data.country.Name}}
{{data.postalCode}}
Back to form

By clicking Submit you are confirming that you are not a minor and you consent to having your information stored, processed and accessed in the United States and Canada for the purpose of responding to your request.